Daniel Semenov
Brooklyn,NY
Summary
Proven Pharmacy Technician and Restaurant Waiter with a track record of enhancing customer satisfaction at Rx2Go through effective problem-solving communication and technical support. Skilled in project management and quality assurance, even in the most controversial situations.
Been passionate about technology, starting with something simple as flip phones to data centers that contain telecommunication and storage systems. As well studied programming languages such as Java Script. And experience in various 3D modeling software, as well as with 3D printers itself.
Student of John Jay of Criminal Justice as well as CompTIA certification program.
Also, have a D-class driver's license.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Rx2Go
11.2020 - 09.2023
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted with any hardware difficulties.
- Collected co-payments or full payments from customers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Set up and modified patient profiles to include current medications and insurance details.
Restaurant Waiter
Xo Creperie
04.2018 - 08.2020
- Answered customers' questions, recommended items, and recorded order information, including specification of each meal on a menu and addressing allergy concerns.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving order placement , delivery, and cooperation with customers.
Education
No Degree - Criminology
John Jay College of Criminal Justice
New York, NY07-2026
No Degree - IT Specialist
CompTIA
New York, NY04-2025
High School Diploma -
Franklin D. Roosevelt High School
Brooklyn, NY06-2020
Skills
- Problem-solving communication skills
- Project Management
- Quality Assurance
- Technical support and assistance
- Computer Hardware and System Knowledge
- A logical approach to controversial situations
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Full Professional
Timeline
Pharmacy Technician
Rx2Go
11.2020 - 09.2023
Restaurant Waiter
Xo Creperie
04.2018 - 08.2020
No Degree - Criminology
John Jay College of Criminal Justice
No Degree - IT Specialist
CompTIA
High School Diploma -
Franklin D. Roosevelt High School
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