Daniel Steidel
Harwich,MA
Summary
Self-motivated receptionist, highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Harwich Community Center
Harwich, MA
06.2018 - Current
- Utilized effective listening and communication skills to reassure prospects and help each make wise buying decisions.
- Presented professional appearance to produce tangible, positive impact.
- Built strong base of loyal customers through friendly interactions and professional engagement.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Greeted customers warmly and made them feel welcome.
Groundskeeper
Eastward Ho Country Club
Chatham, MA
04.2023 - 06.2024
- Operated mowers, tractors and other equipment in a safe manner.
- Assisted with landscaping projects such as laying sod or planting trees.
- Used hand-held tools to maintain green spaces.
- Transported mulch, soil and sand using shovel and rake.
- Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.
- Swept and raked leaves, debris and other materials from grounds.
Check-In Clerk
Cranberry Valley Golf Course
Harwich, MA
06.2016 - 09.2023
- Verified visitor identification and contact details.
- Answered incoming calls, took messages, and transferred calls to appropriate personnel.
- Provided assistance with general inquiries from guests and employees.
- Ensured compliance with all security protocols regarding access control of the premises.
- Performed light administrative duties such as filing paperwork, data entry.
- Resolved customer complaints in a timely manner.
- Handled payment processing and provided customers with receipts and proper bills and change.
Education
Bachelor of Science - Economics
Bridgewater State University
Bridgewater, MA05-2024
Skills
- Call Routing
- Clerical Support
- Office Organization
- File Management
- Supply Management
- Office Administration
Certification
Muck Rack Fundamentals of Media Relations certification
Timeline
Groundskeeper
Eastward Ho Country Club
04.2023 - 06.2024
Front Desk Receptionist
Harwich Community Center
06.2018 - Current
Check-In Clerk
Cranberry Valley Golf Course
06.2016 - 09.2023
Bachelor of Science - Economics
Bridgewater State University
Muck Rack Fundamentals of Media Relations certification
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