Daniel Tapia-Lopez
Rogers,AR
Summary
Dynamic Territory Sales Manager at TORQ Distribution with proven expertise in sales forecasting and market analysis. Adept at building strong client relationships and enhancing customer satisfaction through exceptional service. Skilled in data analysis and negotiation, driving revenue growth and achieving productivity targets. Committed to delivering results and exceeding expectations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
TORQ Distribution
Springdale, AR
04.2022 - Current
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Provided technical assistance when needed during the sale process.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Generated sales proposals, plan-o-grams and analytical analysis of business.
- Oversaw regional and local sales managers and staff.
- Maintained a detailed database of customers including contact information, order history, preferences.
Automotive Technician
McLarty Daniel Automotive
Bentonville, AR
08.2021 - 04.2022
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Automotive Service Advisor
McLarty Daniel Automotive
Bentonville, AR
11.2019 - 08.2021
- Collaborated closely with colleagues across departments such as sales, finance and accounting.
- Maintained accurate records of customer transactions in the dealership database.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Service Porter
McLarty Daniel Automotive
Bentonville, AR
04.2018 - 12.2019
- Handled account payments, collected cash and processed credit card charges.
- Kept digital logs updated with cars, locations and special customer information.
- Maintained a safe working environment by adhering to safety protocols and regulations.
Cashier
Sam's Club
Bentonville, AR
07.2017 - 04.2018
- Worked closely with front-end staff to assist customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Helped customers find specific products, answered questions, and offered product advice.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
High school diploma -
Rogers Heritage High School
Rogers, AR05.2017
Skills
- Sales forecasting
- Market analysis
- Data analysis
- Negotiation skills
- Customer service
- Budget management
Languages
Spanish
Native/ Bilingual
Certification
Cliff Christian
Manager for Mclarty Daniel
479-876-3396
Charles White
Manager for Mclarty Daniel
479-228-8641
Timeline
Territory Sales Manager
TORQ Distribution
04.2022 - Current
Automotive Technician
McLarty Daniel Automotive
08.2021 - 04.2022
Automotive Service Advisor
McLarty Daniel Automotive
11.2019 - 08.2021
Service Porter
McLarty Daniel Automotive
04.2018 - 12.2019
Cashier
Sam's Club
07.2017 - 04.2018
High school diploma -
Rogers Heritage High School
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