William Charles
Glen Ellyn,IL
Summary
I worked independently from January 2004 to March 2024, cultivating strong relationships with K-12 school districts throughout California. My role encompassed overseeing customer service, sales, finances, and marketing. I'm a proactive, data-driven professional with excellent organization and interpersonal skills. My comprehensive understanding of the education sector includes collaborating with diverse roles within districts and schools, managing education contracts, and navigating buying seasons. I am now pursuing a sales role in the K-12 market, aiming to leverage my robust education background to establish a profitable and enduring customer base.
In recent months, I've been winding down my business and working part-time for a friend. Having moved back from California to Illinois to be closer to family, I'm now eager to find a new work family where I can contribute my energy and creativity.
Overview
20
20
years of professional experience
Work History
Territory Sales Manager
Collective Goods
Tulare, CA
01.2004 - Current
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Established strong relationships with key clients, boosting customer retention rates.
- Established and maintained Number accounts, expanding territory by $Amount.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Organized trade shows and events within the territory to showcase company products, generating leads and increasing brand exposure.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
Education
AA - Criminal Justice
FVTC
Appleton, WISkills
- Territory expansion
- Sales closing
- Territory Growth
- Business growth and retention
- Strategic Planning
- Sales Tracking
- CRM Software
- Revenue Generation
- Partnership Development
- Business Development
- Product Demonstration
- Closing Techniques
- Sales Strategies
- Deal Closing
- Contract Negotiation
- Price Structuring
- Account penetration
- New Account Development
- Account Servicing
- Relationship Building
- Sales Leadership
- Brand Promotion
- Time Management
- Goals and performance
- Customer Acquisition
- Customer Relationship Management
- Product Promotion
- Goal Setting
- Sales Forecasting
- Systems and software expertise
- Administrative ability
- Customer Complaint Resolution
- Goal Setting and Achievement
- Sales Reporting
- Account Management
- Staff Training and Development
- Customer Order Management
- Sales Projections
Timeline
Territory Sales Manager
Collective Goods
01.2004 - Current
AA - Criminal Justice
FVTC