Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented team member with great multitasking and task prioritization skills. Proven ability for working on projects, and offering a creative and critical thinking perspective that support the business bottom line.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Rawlings Sporting Goods, Inc.
12.2021 - Current
Collaborator tasked with assisting key-holder responsibilities in opening and closing in retail operations, establishing effective customer communication and product knowledge for active selling, consisting of; operating a POS system, inventory and stockroom management, and select duties spanning into visual merchandising and administration.
Assisted customers by finding items quickly to boost store satisfaction rates.
Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
Processed payments and returns with accuracy and efficiency.
Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
Inspected floor displays, noted missing items, and immediately replenished merchandise.
Kept front check out area clean and organized for efficient service.
Support Team
Macy's, Inc.
08.2022 - Current
Worked in team-oriented initiatives that involved meticulously processing and organizing thousands of merchandise in coordination with team leadership
Working alongside management in undertaking projects that varied from merchandising, product placement, inventory, and customer support.
Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
Organized and maintained displays to achieve clean and appealing product layouts.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Answered customer questions regarding store merchandise, department information, and pricing.
Interacted with guests in friendly and knowledgeable way.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Field Crew Member
HW Spring Training
06.2017 - 06.2018
Served as a team collaborator in general maintenance and landscape of 160-acre multi-use property including assisting in repairing major league pitching mounds in adherence to Major League Baseball standards and the care of professional teams' playing and practice fields.
Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
Maintained routine landscaping schedules to boost lawn health.
Operated landscaping equipment with focus on safety and machine longevity.
Applied fertilizers and pesticides to outdoor areas according to safety standards.
Coordinated with other landscaping professionals to improve outdoor areas.
Performed planting, watering, mulching, and edging of lawns.
Inventory Associate
RGIS
04.2016 - 02.2017
Supported teams of inventory specialists in FOH/BOH auditing that consisted of, the identity, research, and processing of vast arrays of consumer goods and commercial products against loss in physical audits and discrepancies in financial audits in both small business and large chain corporations.
Managed inventory storage in clean and organized fashion.
Completed physical inventory counts each month.
Performed data entry and completed proper paperwork.
Created reports detailing inventory costs, deliveries, and usage.
Completed stock inventories to identify and address issues negatively impacting controls.
Developed inventory reports to provide management with comprehensive data on inventory levels.
Picked and packed order items.
Stocked shelves, racks and cases with new or transferred merchandise.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Education
No Degree - Dental Assisting
Dental Assistant Training School of Florida
West Palm Beach, FL
Nassau Community College
New York, NY
Skills
Problem Solving
Teamwork
Decision Making
Creativity
Communication
Customer Service
Technical Assistance
Customer Relationship Management
Support Services
Recordkeeping Skills
Activity Planning
Project Coordination
Problem-Solving
Attention to Detail
Inventory Procedure Documentation
Multitasking and Prioritization
Active Listening
Extracurricular Activities
I find joy in actively volunteering, including church community programs, and have found passion in coaching a youth basketball with the Police Athletic League.
Hobbies and Interests
reading, exploring the uncharted, occasional foodie, film junkie, driving