Daniela Acevedo
Sterling,VA
Summary
Dependable professional with strong communication and customer service skills. Quick learner, capable of managing multiple responsibilities in fast-paced environments. Committed to fostering positive relationships and creating welcoming atmospheres for coworkers and customers alike. Eager to embrace new challenges and contribute effectively to team success.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Front Desk Receptionist
Smiles of Sterling
Sterling, VA
05.2026 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Maintained accurate patient records using electronic health record systems to enhance data integrity.
- Coordinated communication between patients and healthcare providers to streamline workflow.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Shift Leader
Playa Bowls
Leesburg, VA
10.2025 - Current
- Supervised daily operations to ensure efficient service and product quality.
- Trained new team members on operational procedures and customer service standards.
- Monitored cash handling procedures to ensure accuracy in transactions.
- Collaborated with team members to promote a positive work environment.
- Completed cash and credit card transactions accurately using POS software.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
High School Diploma -
Park View High School
Sterling06.2024
No Degree - Criminology
Northern Virginia Community College
Sterling, VA05.2027
Skills
- Customer service
- Customer service management
- Attention to detail
- Time management
- Patient interaction
- Administrative support
- Customer engagement
- Early childhood education
- Team training
- Customer relationship management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Smiles of Sterling
05.2026 - Current
Shift Leader
Playa Bowls
10.2025 - Current
No Degree - Criminology
Northern Virginia Community College
High School Diploma -
Park View High School