Summary
Overview
Work History
Education
Skills
Languages
Contact
Timeline
Generic

Daniela Arredondo

Arlington,TX

Summary

Skilled professional with a strong focus on delivering exceptional customer service and adept at managing multiple interactions with precision. Seeking a position to utilize excellent customer service skills in providing outstanding support to clients. Proven ability to handle high-pressure situations with ease while maintaining a positive and professional demeanor. Committed to ensuring customer satisfaction and exceeding expectations through effective communication and problem-solving abilities.

Overview

6
6
years of professional experience

Work History

Estimator/front desk

SLP Customs and collision repair
Arlington, TX
11.2023 - Current
  • Managed communication through extensive call handling.
  • Organized and maintained inventory.
  • Maintain lobby and office
  • Managed and organized appointment schedules.
  • Performed evaluations for repair costs.
  • Order parts
  • Help customers file auto claims
  • Push business reviews
  • Data entry
  • Keep social media accounts up to date
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
  • Completed data entry of legal documents into electronic filing systems.

Senior Personal Banker

1st Convenience Bank
Irving, TX
01.2022 - 12.2022
  • Handled new bank accounts and managed teller duties.
  • Facilitated customer engagement with the bank by offering thorough support.
  • Managed cash transactions accurately.
  • Enhanced corporate environment.

Customer service representative – Former Driver and Technician

Dalworth Restoration and Rug cleaning
Euless, TX
02.2019 - 08.2021
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Coordinated job assignments for technician team.
  • Follow communication scripts when handling different topics
  • Identify customer’s needs, clarify information, research every issue and provide solutions and/or alternatives
  • Ensure regular updates to customer data.
  • Issued invoices to clients promptly.
  • Update daily and weekly spreadsheets
  • Drive to customers home and deliver or pick up their area rugs
  • Coordinated safe movement of bulky items.
  • Over-sale packages for additional cleaning services
  • Consistently maintained early arrival at the workplace by 7:00 am.
  • Work12+ hour shifts

Server

Olive Garden
Arlington, TX
12.2018 - 02.2021
  • Managed communication through extensive call handling.
  • Organized and maintained inventory.
  • Maintain lobby and office
  • Managed and organized appointment schedules.
  • Performed evaluations for repair costs.
  • Order parts
  • Help customers file auto claims
  • Push business reviews
  • Data entry
  • Keep social media accounts up to date
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
  • Completed data entry of legal documents into electronic filing systems.

Education

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Lake Highlands High School

Tarrant County College
Fort Worth, TX

Skills

  • Cash Management
  • Customer Support Specialist
  • Organized
  • Product minded
  • Service minded
  • Well spoken
  • Client Welcome Services
  • Effective Multitasking
  • Detail-Oriented Data Input
  • Effective Stress Handling
  • Extended Duration Standing
  • Heavy Object Handling
  • Skilled in Initiating Phone Conversations
  • MS Office, Excel, Outlook, PowerPoint

Languages

Fluent – English and Spanish

Contact

Referrals

Ariana lauren’o- sports teammate

+1 (214) 603-5403

Bernice Magaña- landlord

+1 (254) 669-9305

Amy Hernandez- Management

+1 (469) 734-1079

Timeline

Estimator/front desk

SLP Customs and collision repair
11.2023 - Current

Senior Personal Banker

1st Convenience Bank
01.2022 - 12.2022

Customer service representative – Former Driver and Technician

Dalworth Restoration and Rug cleaning
02.2019 - 08.2021

Server

Olive Garden
12.2018 - 02.2021

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Lake Highlands High School

Tarrant County College
Daniela Arredondo