Daniela Carvajal
Miami,FL
Summary
Accomplished Sales Leader with a proven track record at Express Edit, adept in consultative selling and team management. Excelled in developing sales strategies and fostering customer relationships, achieving significant sales metrics. Skilled in analytical decision-making and performance management, ensuring enhanced customer satisfaction and profitability through innovative solutions and persuasive marketing techniques.
Overview
1
1
year of professional experience
Work History
Sales Associate
Express Edit
04.2023 - 01.2024
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Leader
Express Edit
01.2024 - Current
- Captured various insiders, making the brand more known.
- Motivated and helped the team in order to achieve sales goal and create a better customer experience.
- Increased customer engagement to drive interest and boost sales opportunities.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Increased sales and customer satisfaction through personalized assistance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Achieved sales metrics consistently by creating SMART goals based on available sales data.
Education
Radiologic Technology
Miami Dade College
Miami, FLSkills
- Team Management
- Sales Presentations
- Data-driven decision-making
- Social selling
- Consultative Selling
- Closing Techniques
- Performance Management
- Relationship selling
- Analytical Skills
- Sales Techniques
Languages
Spanish
Native or Bilingual
Timeline
Sales Leader
Express Edit
01.2024 - Current
Sales Associate
Express Edit
04.2023 - 01.2024
Radiologic Technology
Miami Dade College
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