Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Open To Work
Hi, I’m

Daniela Connelly

Greenville,SC

Summary

Customer service-focused Caddie with a strong work ethic and proven ability to deliver memorable experiences. Skilled in managing ride operations and maintaining safety guidelines to ensure guest satisfaction. Recognized for reliability and effective communication with guests of all ages.

Overview

14
years of professional experience

Work History

Marys Kitchen
Fort Walton Beach, FL

Waitress
02.2012 - 12.2018

Job overview

  • Greeted customers and provided menus while communicating daily specials to enhance customer experience.
  • Checked back with customers throughout meal service to ensure satisfaction and promptly processed payments.
  • Maintained a clean work station and enforced safety guidelines for employees and patrons.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
  • Increased sales significantly by upselling higher-end products to customers.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Two Trees
Fort Walton Beach, FL

Caddie
02.2012 - 12.2018

Job overview

  • Provided players with refreshments, food, beverages, or other items as requested, ensuring a positive playing experience.
  • Communicated effectively with customers regarding their needs and observed weather conditions to ensure safety.
  • Built relationships with members and guests, fostering a welcoming environment that encouraged future visits.

Spark
Fort Walton Beach, FL

Spark Delivery Driver
02.2023 - Current

Job overview

  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Uber And Lyft
Fort Walton Beach, FL

Uber and Lyft Driver
01.2023 - Current

Job overview

  • Adhered to tight schedule and met departure and arrival deadlines.
  • Observed passengers during the journey and reported any suspicious behavior.
  • Followed applicable traffic regulations and traffic laws.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Klarna Bank
Ansbach , Germany

Customer Service Representative
01.2019 - 11.2022

Job overview

  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved customer complaints in a timely manner and assisted with product selection, ordering, billing, returns, and exchanges.
  • Consulted with customers to resolve service and billing issues, ensuring high customer satisfaction through knowledgeable service.
  • Responded to customer requests for products, services, and company information.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Educated customers about billing, payment processing and support policies and procedures.

Education

Wolframs-Eschenbach
Germany

High School Diploma
08.1989

Skills

  • Customer Service Expertise
  • Problem Resolution
  • Teamwork and Collaboration
  • Decision-Making
  • Cash Handling
  • Safety Procedures
  • Inventory Control
  • Interpersonal Communication
  • Time Management
  • Customer Assistance
  • Data Entry
  • POS Systems
  • Service Upselling
  • Flexible Schedule
  • Languages

    German
    Native/ Bilingual

    Work Preference

    Job Search Status

    Open to work

    Work Type

    Full TimePart Time

    Location Preference

    Remote

    Salary Range

    $17/hr - $560/hr

    Timeline

    Spark Delivery Driver

    Spark
    02.2023 - Current

    Uber and Lyft Driver

    Uber And Lyft
    01.2023 - Current

    Customer Service Representative

    Klarna Bank
    01.2019 - 11.2022

    Waitress

    Marys Kitchen
    02.2012 - 12.2018

    Caddie

    Two Trees
    02.2012 - 12.2018

    Wolframs-Eschenbach

    High School Diploma
    Daniela Connelly