Open To Work
DANIELA DE LA ROSA
Miramar,FL
Summary
Experienced front-counter employee with a solid background in customer service and hospitality. I'm eager to use my communication, teamwork, and attention to detail skills to flourish as a crew member. Looking to contribute to the growth of an organization by offering great customer service. Demonstrated leadership and communication talents. Known for effective time management and critical thinking skills. Looking for a fresh opportunity to use my abilities and contribute to a team-oriented work environment. Recognized for my problem-solving skills and leadership traits. Dedicated team player with quick learning and problem-solving skills. Highly organized and sympathetic communicator. Hardworking Crew Member with previous customer service experience. Competent in teamwork, communication, and multitasking. Fast learner who thrives under pressure and rapidly adjusts to new situations. I am currently getting my high school education and am excited to gain useful experience and widen my horizons. I'm interested in teamwork and contributing to a team-oriented workplace.
Overview
2
2
years of professional experience
Work History
Key Holder
TOUS
Pembroke Pines, FL
11.2025 - Current
- Open and close the store, ensuring security protocols are followed.
- Train new employees on customer service standards and product knowledge.
- Assist in visual merchandising to enhance the shopping environment.
- Handle customer complaints with professionalism to ensure satisfaction.
- Maintain accurate cash register balance during shifts and at closing.
- Support inventory management by conducting regular stock checks.
Restaurant Hostess
Sergio's
Pembroke Pines, FL
09.2025 - 11.2025
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservation system to organize seating and minimize wait times effectively.
- Communicate menu specials and promotions clearly to enhance guest experience.
- Maintain a clean and welcoming entrance area for incoming guests.
- Coordinate with kitchen staff to ensure timely table service for all diners.
- Monitor dining area to assist guests promptly with any needs or requests.
- Foster positive relationships with returning customers, improving overall satisfaction levels.
Sales Associate
TOUS
Pembroke Pines, FL
12.2024 - 07.2025
- Assists customers by answering questions about product features and uses.
- Initiates conversations with customers to build rapport and enhance service experience.
- Helps track inventory levels and informs management of low stock items.
- Ensures sales floor is organized, including arranging displays and cleaning areas.
- Gathers customer feedback to improve service and product offerings.
- Works closely with other associates to ensure smooth store operations during peak hours.
Sales Associate
Aeropostale
Pembroke Pines, FL
10.2024 - 12.2024
- Assist customers in product selection by providing detailed product knowledge and recommendations.
- Restock merchandise displays regularly to ensure optimal presentation and availability of products.
- Operate point-of-sale system accurately while processing transactions and handling cash.
- Engage with customers to identify needs and promote special offers or promotions.
- Maintain store cleanliness by organizing fitting rooms and ensuring merchandise is neatly displayed.
- Participate in team meetings to discuss sales strategies and improve customer service techniques.
Front counter
Chick-Fil-A
Miramar, FL
11.2023 - 07.2024
- As a front counter employee at Chick-Fil-A, I am responsible for providing excellent customer service and ensuring a positive dining experience for guests. I greet customers, take their orders, and process payments accurately and efficiently. I am skilled in multitasking and working under pressure, ensuring that all customers are served in a timely manner. Additionally, I collaborate with my team members to maintain a clean and organized front counter area.
- Provide exceptional customer service, ensuring customer satisfaction and a positive dining experience.
- Take customer orders accurately and process payments efficiently.
- Multitask effectively to serve multiple customers simultaneously.
- Collaborate with team members to maintain a clean and organized front counter area.
- Adapt quickly to changing situations and work well under pressure.
Education
High School Diploma -
Everglades High School
Miramar, FL06.2025
GED -
Miami Dade College
Miami, FL08.2029
Skills
- Customer Service
- Communication
- Teamwork
- Problem-solving
- Hospitality
- Cash handling
- Training and mentoring
- Store maintenance
- Workplace safety
- Inventory monitoring
- Employee scheduling
LANGUAGES
english
spanish
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$45000/yr - $200000/yrTimeline
Key Holder
TOUS
11.2025 - Current
Restaurant Hostess
Sergio's
09.2025 - 11.2025
Sales Associate
TOUS
12.2024 - 07.2025
Sales Associate
Aeropostale
10.2024 - 12.2024
Front counter
Chick-Fil-A
11.2023 - 07.2024
High School Diploma -
Everglades High School
GED -
Miami Dade College