Daniela Espinoza
Norwalk,Ca
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and exceptional customer service skills at Gen Korean BBQ to enhance guest experiences and streamline operations. Skilled in cash handling and POS systems, I consistently ensured accuracy and efficiency, contributing to improved workflow and customer satisfaction. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Reliable with positive attitude and excellent workplace focus. Offering 3 years in customer service and proven to effectively monitor and maintain supply levels.
Overview
3
3
years of professional experience
Work History
Server
Gen Korean BBQ
09.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA06.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Cleanliness standards
- Food Running
- Supply Restocking
- Guest Seating
- Computer experience
Languages
Spanish
Native or Bilingual
Timeline
Server
Gen Korean BBQ
09.2021 - Current
High School Diploma -
Santa Fe High School