DANIELA FORTUNA-MOREIRA
Cherry Hill,NJ
Summary
Combines hands-on experience in customer service with a background in education, specializing in patience and interpersonal skills. Proven ability to assist customers in navigating complex issues while building rapport and understanding needs across various age groups.
Overview
4
4
Languages
1
1
Certification
2
2
years of professional experience
Work History
Cashier
Stephanie
Cherry Hill, NJ
10.2025 - Current
- At Staples Operated cash register efficiently, ensuring smooth and timely customer checkout. Provided phone support and assisted customers with checkout, enhancing overall service experience. Guided customers of all ages in using Amazon, Party City, and printing services, improving their understanding and satisfaction.
- Processed customer transactions efficiently and accurately at busy retail location.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of the checkout area and store displays.
Assistant Teacher
Melissa Conklin
Cherry Hill, NJ
10.2024 - 09.2025
- Developed relationships with students and instructed them on regulation and conflict resolution skills.
- Assisted lead teacher in developing engaging lesson plans for diverse student needs.
- Supported classroom management by maintaining a positive learning environment for students.
- Collaborated with staff to implement educational activities promoting student participation.
Education
High School Diploma -
Cherry Hill East
Cherry Hill, NJ06-2026
Skills
- Customer service
- Conflict resolution
- Technology proficiency
- Bilingual English Spanish
- - Detail-oriented
- - Customer-focused
- - Service-oriented
- - Positive demeanor
- - Adaptable
- - Communicative
- Effective communication
- Problem solving
Languages
English, Native or Bilingual, Italian, Professional Working, Turkish, Elementary, Spanish, Native or Bilingual, German, Limited Working
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Italian
Limited
German
Elementary
Certification
- CPR certified
- Medical Aid
Affiliations
- Ballet/Dance
- Music
- Art
- Babysitting
- Nursing Home
Timeline
Cashier
Stephanie
10.2025 - Current
Assistant Teacher
Melissa Conklin
10.2024 - 09.2025
High School Diploma -
Cherry Hill East