Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Daniela Gonzalez

Opa-locka,FL

Summary

Proven Cashier with a track record of enhancing customer satisfaction and streamlining data access at Palmetto57 Nissan. Expert in cash handling and conflict resolution, consistently demonstrating reliability and attention to detail. Skilled in customer service, adept at improving store operations and customer engagement.

Overview

3
3
years of professional experience

Work History

Cashier

Palmetto57 Nissan
Miami Gardens , FL
06.2023 - Current
  • Processed customer payments quickly and returned exact change and receipts.
  • Assisted customers over the phone regarding store operations, product information, order placement, and scheduling.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Resolved customer complaints professionally in accordance with company policy.
  • Retrieved documents from archives as requested by staff members.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Filed, digitized, and updated customer-related paperwork to streamline data access.

Cashier

Dollar Tree
Miami Gardens, FL
03.2022 - 06.2023
  • Processed customer payments quickly and returned exact change and receipts.
  • Issued receipts, refunds, credits or change due to customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customer questions and provided store information.
  • Followed company security procedures for handling large sums of money.

Education

Monsignor Edward Pace High School
Miami Gardens, FL

Skills

  • Cash handling
  • Customer service
  • Product knowledge
  • Sales transactions
  • Conflict resolution
  • Data entry
  • Attention to detail
  • Daily reporting
  • Basic math
  • Call handling
  • File management and organization
  • Bilingual
  • Experience with Microsoft Forms
  • Consistent Reliability

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Affiliations

  • I am a very fitness and Energetic oriented individual active activates including running and going to the gym
  • I am a very creative and artistic individual

References

References available upon request.

Timeline

Cashier

Palmetto57 Nissan
06.2023 - Current

Cashier

Dollar Tree
03.2022 - 06.2023

Monsignor Edward Pace High School

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Daniela Gonzalez