Daniela Gonzalez
Fort Worth
Summary
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
5
5
years of professional experience
Work History
Flight Attendant
Frontier Airlines
DFW Airport
02.2026 - Current
- Delivered exceptional customer service to ensure passenger satisfaction during flights.
- Engaged with diverse passengers, fostering a welcoming atmosphere throughout the flight experience.
- Assisted in safety demonstrations, educating passengers on emergency procedures and equipment use.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
Patient Care Technician
Texas Health Harris Methodist Hospital
Fort Worth, TX
05.2021 - 12.2025
- Assisted nursing staff in daily patient care activities and procedures.
- Monitored vital signs, documenting changes in patient conditions.
- Supported patients with mobility assistance and personal hygiene tasks.
- Maintained cleanliness and organization of patient areas and equipment.
Customer Service
Target
Fort Worth, TX
03.2021 - 01.2023
- Provided exceptional customer service, addressing clinician inquiries promptly and professionally.
- Welcomed and greeted guests and delivered outstanding customer service.
- Resolved customer service issues related to pricing or discounts.
- Bolstered client satisfaction by providing attentive customer service during events.
Education
Associate of Arts -
Tarrant County College
Fort Worth, TX05-2024
Skills
- Customer service
- Team collaboration
- Time management
- Professional appearance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Flight Attendant
Frontier Airlines
02.2026 - Current
Patient Care Technician
Texas Health Harris Methodist Hospital
05.2021 - 12.2025
Customer Service
Target
03.2021 - 01.2023
Associate of Arts -
Tarrant County College