Daniela Guerrero
Elgin,IL
Summary
Dependable and professional individual with a strong foundation in critical thinking, problem-solving, and organizational skills. Recognized as an exceptional communicator and team player, adept at operating cash registers and delivering outstanding customer service. Committed to enhancing guest experiences and fostering loyalty through dedicated service. Hardworking crew member with a solid understanding of operational practices and safety standards, consistently following detailed instructions to ensure task completion while contributing to overall team success.
Overview
3
3
years of professional experience
Work History
Sales Associate
Boot Barn
Elgin, IL
03.2026 - Current
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and cash handling.
- Maintained visual merchandising standards to promote brand image and attract customer attention.
- Collaborated with team members to manage inventory levels and optimize stock replenishment processes.
- Trained new associates on sales techniques and store policies to ensure consistent service delivery.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Conducted regular product knowledge sessions to enhance team competence and sales performance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Crew Member
Chipotle Restaurant
West Dundee, Illinois
02.2025 - 03.2026
- Delivered exceptional customer service during peak meal periods, ensuring a positive dining experience.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained cleanliness of dining area and kitchen spaces regularly.
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Collaborated with team members to ensure smooth order fulfillment.
- Assisted in training new crew members on operational procedures.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Prepared and assembled food items according to company standards.
- Ensured cleanliness and organization of workstations during service shifts.
- Trained new crew members on operational procedures and best practices.
Crew Member
McDonald's
Elgin, IL
06.2023 - 02.2025
- Provided friendly customer service during high-volume meal rushes.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness of dining area and kitchen spaces regularly.
- Assisted in training new crew members on operational procedures.
- Stocked supplies and organized inventory for easy access during service.
- Adhered to safety and hygiene standards consistently throughout shifts.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Packed fast food products in approved containers, cups, and bags.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Drove team success by quickly completing assigned tasks.
Education
Associate of Science - Dental Hygiene
Elgin Community College
Elgin, IL05.2026
Skills
- Customer service
- Time management
- Training support
- Valid Driver's license
- Clear communication
- Willingness to learn
- Flexible schedule
- Store opening and closing
- Multitasking and organization
- Teamwork and collaboration
- Problem-solving skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
Boot Barn
03.2026 - Current
Crew Member
Chipotle Restaurant
02.2025 - 03.2026
Crew Member
McDonald's
06.2023 - 02.2025
Associate of Science - Dental Hygiene
Elgin Community College
Education and Training
true