Summary
Overview
Work History
Education
Skills
Additional Information - Work Experience
Languages
Timeline
Generic
DANIELA RAMOS

DANIELA RAMOS

Lexington,US

Summary

Customer Service Professional with 4 years of experience excelling in customer satisfaction and problem-solving within dynamic environments. Demonstrates proficiency in multitasking, marketing, and sales, while effectively addressing customer needs with tailored solutions. Committed to fostering a supportive atmosphere and enhancing team performance through strong interpersonal and communication skills.

Overview

4
4
years of professional experience

Work History

HOUSEKEEPING MANAGER

Xl Team Quality Services
01.2022 - Current
  • Lead team to enhance guest satisfaction and promptly address housekeeping inquiries
  • Streamlined cleaning processes, reducing room turnover time significantly
  • Trained staff on effective communication, improving guest interaction quality
  • Implemented feedback system, resolving guest issues efficiently
  • Managed inventory to ensure availability of housekeeping supplies

HOUSEKEEPING

SQ Quality Services
01.2024 - 12.2025
  • Led housekeeping team to maintain impeccable cleanliness standards
  • Implemented efficient cleaning protocols, reducing turnaround time and enhancing guest satisfaction

COSTUMER CONSULTANT

Victoria Secret
10.2021 - 01.2022
  • Adjusted clothing once model was dressed, making sure all garments fit properly and looked perfect
  • Tracked all clothing and accessories used in runway shows and photo shoots
  • Fitted models with outfits as per designer specifications
  • Collaborated with hair and makeup departments to align looks with specific image plans during events
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Supported models when clothing was uncomfortable
  • Cleaned fabric of stains such as foundation and blush
  • Worked flexible hours; night, weekend, and holiday shifts

Education

Full specialist -

BEAUTY SALON

HIGH SCHOOL DIPLOMA -

Treasure Coast High School
Port Saint Lucie, FL
05.2021

EYELASH EXTENSION CLASSIC -

Tallybeauty
03.2020

MAKEUP ARTISTRY LEVEL 1 AND 2 -

Lashluks
11.2019

Skills

  • Customer Service
  • Sales
  • Marketing
  • Problem Solving
  • Multitasking
  • Team Collaboration
  • Conflict Resolution
  • Adaptability
  • Attention to Detail
  • Event Coordination
  • Time Management

Additional Information - Work Experience

  • Costumer Services, Xl Team Quality Services, Port Saint Lucie, FL, 01/22, Present
  • Costumer Consultant, Victoria Secret, Port Saint Lucie, FL, 10/21, 01/22

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

HOUSEKEEPING

SQ Quality Services
01.2024 - 12.2025

HOUSEKEEPING MANAGER

Xl Team Quality Services
01.2022 - Current

COSTUMER CONSULTANT

Victoria Secret
10.2021 - 01.2022

Full specialist -

BEAUTY SALON

HIGH SCHOOL DIPLOMA -

Treasure Coast High School

EYELASH EXTENSION CLASSIC -

Tallybeauty

MAKEUP ARTISTRY LEVEL 1 AND 2 -

Lashluks
DANIELA RAMOS