DANIELA RAMOS
Lexington,US
Summary
Customer Service Professional with 4 years of experience excelling in customer satisfaction and problem-solving within dynamic environments. Demonstrates proficiency in multitasking, marketing, and sales, while effectively addressing customer needs with tailored solutions. Committed to fostering a supportive atmosphere and enhancing team performance through strong interpersonal and communication skills.
Overview
4
4
years of professional experience
Work History
HOUSEKEEPING MANAGER
Xl Team Quality Services
01.2022 - Current
- Lead team to enhance guest satisfaction and promptly address housekeeping inquiries
- Streamlined cleaning processes, reducing room turnover time significantly
- Trained staff on effective communication, improving guest interaction quality
- Implemented feedback system, resolving guest issues efficiently
- Managed inventory to ensure availability of housekeeping supplies
HOUSEKEEPING
SQ Quality Services
01.2024 - 12.2025
- Led housekeeping team to maintain impeccable cleanliness standards
- Implemented efficient cleaning protocols, reducing turnaround time and enhancing guest satisfaction
COSTUMER CONSULTANT
Victoria Secret
10.2021 - 01.2022
- Adjusted clothing once model was dressed, making sure all garments fit properly and looked perfect
- Tracked all clothing and accessories used in runway shows and photo shoots
- Fitted models with outfits as per designer specifications
- Collaborated with hair and makeup departments to align looks with specific image plans during events
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Demonstrated respect, friendliness and willingness to help wherever needed
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Supported models when clothing was uncomfortable
- Cleaned fabric of stains such as foundation and blush
- Worked flexible hours; night, weekend, and holiday shifts
Education
Full specialist -
BEAUTY SALON
HIGH SCHOOL DIPLOMA -
Treasure Coast High School
Port Saint Lucie, FL05.2021
EYELASH EXTENSION CLASSIC -
Tallybeauty
03.2020
MAKEUP ARTISTRY LEVEL 1 AND 2 -
Lashluks
11.2019
Skills
- Customer Service
- Sales
- Marketing
- Problem Solving
- Multitasking
- Team Collaboration
- Conflict Resolution
- Adaptability
- Attention to Detail
- Event Coordination
- Time Management
Additional Information - Work Experience
- Costumer Services, Xl Team Quality Services, Port Saint Lucie, FL, 01/22, Present
- Costumer Consultant, Victoria Secret, Port Saint Lucie, FL, 10/21, 01/22
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
HOUSEKEEPING
SQ Quality Services
01.2024 - 12.2025
HOUSEKEEPING MANAGER
Xl Team Quality Services
01.2022 - Current
COSTUMER CONSULTANT
Victoria Secret
10.2021 - 01.2022
Full specialist -
BEAUTY SALON
HIGH SCHOOL DIPLOMA -
Treasure Coast High School
EYELASH EXTENSION CLASSIC -
Tallybeauty
MAKEUP ARTISTRY LEVEL 1 AND 2 -
Lashluks
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