Eddy Estrada
Tampa,FL
Summary
To secure a position where I can use my skills in construction, driving, moving and customer/client satisfaction, providing detailed and reliable work, with flexible hours, I have dedicated the past couple of years of my life to expand my knowledge in enhancing systems and aligning technical solutions with business objectives. I have a record success in leading projects from start to finish and contributing to organizational growth and success and I want you to rely on me where there are true needs to be met.
Overview
11
11
years of professional experience
Work History
Client Support Specialist
Big Man's Moving Company
05.2024 - Current
- Collaborated closely with cross-functional teams to ensure comprehensive resolutions for clients'' concerns.
- Achieved high levels of customer satisfaction, consistently meeting or exceeding performance metrics.
- Actively participated in weekly team meetings, contributing valuable insights from direct client feedback.
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
Construction Worker
Remo Pro LLC
01.2022 - Current
- Perform high-quality remodeling work, including tile installation, demolition, and remodeling of bathrooms, kitchens, and interior walls.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Operated heavy machinery efficiently, ensuring timely progress on projects while minimizing risk of accidents or damage.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
Truck Driver
Your Stuff in the Truck (Y.I.T.T)
01.2020 - 01.2022
- Moving Company Manager: Managed moving operations, ensuring items were packed, loaded, and transported safely.
- Box truck driver: Drove box trucks for local and interstate moving jobs.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Construction worker
Remo Pro LLC
01.2017 - 01.2020
- Laying tile, demolition, and remodeling of bathrooms, kitchens, and interior walls.
- Assisted with successful, time-sensitive renovations of various structures.
- Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Followed instructions and safety protocols to prevent accidents and injuries.
Construction Worker
Remo Tech LLC
01.2014 - 01.2017
- High-quality remodeling and finish
- Interior remodeling of homes
- All interior construction work and finish.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Completed projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Education
High School Diploma -
Blake High School
Tampa, FLSkills
- Experienced in detailed construction work
- Client Relationship Building
- Support inquiry assistance/ Needs Assessment
- Problem Resolution
- Project management abilities
- Teamwork and Collaboration
- Computer Skills
- Customer Data Confidentiality
- Product Education
- Reliability
- Multitasking Abilities
- Customer Service
- Time Management
- Adaptable and Flexible
- Heavy Lifting Expertise
- Truck loading and unloading
- Critical Thinking
- Workplace Cleanliness Maintenance
- Fiduciary Responsibility
- Proper Equipment Operation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Client Support Specialist
Big Man's Moving Company
05.2024 - Current
Construction Worker
Remo Pro LLC
01.2022 - Current
Truck Driver
Your Stuff in the Truck (Y.I.T.T)
01.2020 - 01.2022
Construction worker
Remo Pro LLC
01.2017 - 01.2020
Construction Worker
Remo Tech LLC
01.2014 - 01.2017
High School Diploma -
Blake High School
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