Dedicated and compassionate certified nursing assistant with over 10 years experience in healthcare services and in-home support care services. Supported patients and families with check-in scheduling and coordination of care
Maintain accurate records and compliance with HIPAA
Work History
Client Support Specialist
IHSS PUBLIC AUTHORITY OF SAN FRANCISCO | 2018 - Current
Public authority of San Francisco, (IHSS) California deliver personalized care and support to clients, managing health routines and coordinating services.
Assist with personal hygiene tasks, including bathing, dressing, grooming, and oral care. Provide medication reminders and assist with managing prescribed medical routines. Manage calendars, schedule appointments, and coordinate with outside service providers. Observe and document the client's physical and emotional health, proactively reporting any changes to family members or healthcare providers. Strong multitasking and organizational skills, high attention to detail, and a warm, empathetic demeanor.
Experienced in personal assistance and enhancing client satisfaction.
Knowledgeable of complex scheduling and documentation.
Focused on delivering operational efficiency and fostering strong client communication.
Patient Care Technician
1 Year 10 Months
Orange Park, Medical Center | 11.2016 - 09.2018
Public authority of San Francisco, (IHSS) California deliver personalized care and support to clients, managing health routines and coordinating services.
Assist with personal hygiene tasks, including bathing, dressing, grooming, and oral care. Provide medication reminders and assist with managing prescribed medical routines. Manage calendars, schedule appointments, and coordinate with outside service providers. Observe and document the client's physical and emotional health, proactively reporting any changes to family members or healthcare providers. Strong multitasking and organizational skills, high attention to detail, and a warm, empathetic demeanor.
Experienced in personal assistance and enhancing client satisfaction.
Knowledgeable of complex scheduling and documentation.
Focused on delivering operational efficiency and fostering strong client communication.
Education
High School Diploma
Hayward Adult School | Hayward, CA | 12.2013
Adult studies
Skills
Strong work ethic
Experienced
In all areas
ICU
MSICU
TCU
SNU
PASC
PCU
MICU
Mother baby
Ortho
Rehab
ED
Accomplishments
Awarded the key service award for excellent patient care in 2017