Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Theresa Bates

IHSS PUBLIC AUTHORITY OF SAN FRANCISCO
2027
years of professional experience

Dedicated and compassionate certified nursing assistant with over 10 years experience in healthcare services and in-home support care services. Supported patients and families with check-in scheduling and coordination of care

Maintain accurate records and compliance with HIPAA

Work History

Client Support Specialist

IHSS PUBLIC AUTHORITY OF SAN FRANCISCO | 2018 - Current
  • Public authority of San Francisco, (IHSS) California deliver personalized care and support to clients, managing health routines and coordinating services.
  • Assist with personal hygiene tasks, including bathing, dressing, grooming, and oral care. Provide medication reminders and assist with managing prescribed medical routines. Manage calendars, schedule appointments, and coordinate with outside service providers. Observe and document the client's physical and emotional health, proactively reporting any changes to family members or healthcare providers. Strong multitasking and organizational skills, high attention to detail, and a warm, empathetic demeanor.
  • Experienced in personal assistance and enhancing client satisfaction.
  • Knowledgeable of complex scheduling and documentation.
  • Focused on delivering operational efficiency and fostering strong client communication.

Patient Care Technician

1 Year 10 Months
Orange Park, Medical Center | 11.2016 - 09.2018
  • Public authority of San Francisco, (IHSS) California deliver personalized care and support to clients, managing health routines and coordinating services.
  • Assist with personal hygiene tasks, including bathing, dressing, grooming, and oral care. Provide medication reminders and assist with managing prescribed medical routines. Manage calendars, schedule appointments, and coordinate with outside service providers. Observe and document the client's physical and emotional health, proactively reporting any changes to family members or healthcare providers. Strong multitasking and organizational skills, high attention to detail, and a warm, empathetic demeanor.
  • Experienced in personal assistance and enhancing client satisfaction.
  • Knowledgeable of complex scheduling and documentation.
  • Focused on delivering operational efficiency and fostering strong client communication.

Education

High School Diploma

Hayward Adult School | Hayward, CA | 12.2013

Adult studies

Skills

Strong work ethic
Experienced
In all areas
ICU
MSICU
TCU
SNU
PASC
PCU
MICU
Mother baby
Ortho
Rehab
ED

Accomplishments

Awarded the key service award for excellent patient care in 2017

Timeline

Patient Care Technician

Orange Park, Medical Center
11.2016 - 09.2018Read More

Client Support Specialist

IHSS PUBLIC AUTHORITY OF SAN FRANCISCO
2018 - CurrentRead More

Hayward Adult School

High School Diploma
Read More
Theresa Bates