Summary
Overview
Work History
Skills
Timeline
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Daniela Sarmiento

Santa Ana,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly personable with background as Host and Hostess in restaurant, lounge, and coffee shop settings. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

El Cholo Mexican Restaurant
Santa Ana, California
06.2025 - Current
  • Greeted and seated guests promptly upon arrival.
  • Coordinated with kitchen staff to optimize service flow.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.

Sales help

Mountain souvenirs
Hill City, South Dakota
05.2025 - 06.2025
  • Organized merchandise displays to enhance customer engagement and visibility.
  • Restocked inventory shelves and ensured product availability for shoppers.
  • Helped customers find specific products, answered questions, and offered product advice.

Team Crew Member

Cinnabon Bakery
Ocean City, New Jersey
05.2024 - 09.2024
  • Maintained cleanliness of the service area and kitchen equipment.
  • Operated cash register and processed customer transactions accurately.
  • Collaborated with team members to ensure efficient service flow.
  • Prepared fresh cinnamon rolls and other baked goods daily.

Ice Cream Server

Jilly's Ice cream Factory
Ocean City, New Jersey
05.2024 - 09.2024
  • Served a variety of ice cream flavors to customers.
  • Operated cash register and processed customer transactions.
  • Prepared toppings and mixed-in ingredients for ice cream orders.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.

Skills

  • Customer service
  • Sales support
  • Problem resolution
  • Team collaboration
  • Communication skills
  • Attention to detail
  • Judgment and decision making
  • Active learning

Timeline

Restaurant Hostess

El Cholo Mexican Restaurant
06.2025 - Current

Sales help

Mountain souvenirs
05.2025 - 06.2025

Team Crew Member

Cinnabon Bakery
05.2024 - 09.2024

Ice Cream Server

Jilly's Ice cream Factory
05.2024 - 09.2024

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Daniela Sarmiento