Daniela Torres
Kissimmee,FL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
Work History
Sales Associate
Karol Beauty Supply
03.2018 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Drive-Thru Cashier
McDonald's
06.2017 - 10.2017
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
Education
Associate of Arts - Architecture
Miami Dade College
Miami, FL05.2023
Skills
- Product Sales
- Business Development
- Inventory Control
- Payment Processing
- Outgoing Personality
- Verbal/Written Communication
- Sales Expertise
- Cash Handling
- Problem-Solving
- Client Service
- Customer Service
- Adapt to Diverse Groups
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sales Associate
Karol Beauty Supply
03.2018 - 10.2023
Drive-Thru Cashier
McDonald's
06.2017 - 10.2017
Associate of Arts - Architecture
Miami Dade College