Laura Ventura
Marietta,GA
Summary
Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
11
11
years of professional experience
Work History
Dental Front Office Coordinator
Highland Family Dentistry
02.2022 - 09.2023
- Translated documents from English to Spanish and Spanish to English.
- Applied cultural understanding to discern specific meanings beyond literal written words when patients relayed information in non dental/Spanish lingo.
- Consecutive Interpretation between non Spanish speaking office staff and patients of the dental treatment and financial agreements.
- Some medical and dental terminology verbal translation.
Sonia’s Cleaning Services
Sonia Lobos
01.2018 - 04.2020
- Used time management and efficient translating between my supervisor (non English speaking at the time) and the home owners to communicate their needs for services.
- Interpreted Consecutively the homeowners instructions for cleaning and maintenance of their home throughout duration of job.
- Provided couching and mentorship to co workers who had recently arrived to the country from Guatemala, El Salvador and Mexico.
Tito’s Painting
Jose Salmeron
01.2016 - 03.2017
- Provided clerical support to company by copying, faxing, and filing documents, translating them when needed in a non formal setting.
- Greeted incoming visitors and customers professionally in English and Spanish and provided friendly, knowledgeable assistance.
- Responded to inquiries from English speaking clients and served as a liaison between majority non english speaking staff and clients.
- Consecutive Translating for painters their schedule and tasks the contractor required for the day.
Pediatric Dental Assistant/Front Office Admin
Young Smiles Dentistry For Kids
05.2012 - 08.2015
- Explained treatment procedures and instructed patients on home care guidelines in Spanish as required by Dentist and dental staff.
- "Whispered translation" between Spanish speaking parents and non Spanish speaking staff and dentist. dental staff to avoid dental anxiety and apprehension in young child patients.
- Translated documents from English to Spanish. Documents included but not limited to: New Patient Forms, HIPAA, Informed Consent, Specific Informed Consent, Cancellation Policy.
- Built trust and familiarity between Spanish speaking patients, their families & dental staff that made them loyal patients of the practice.
Education
Associates In Applied Occupational Science -
Fortis College
Smyrna, GA04.2012
Skills
- Telephone Inquiries
- Simultaneous Interpretation
- Fluent Bilingualism
- Cultural Awareness
- Proofreading Expertise
Timeline
Dental Front Office Coordinator
Highland Family Dentistry
02.2022 - 09.2023
Sonia’s Cleaning Services
Sonia Lobos
01.2018 - 04.2020
Tito’s Painting
Jose Salmeron
01.2016 - 03.2017
Pediatric Dental Assistant/Front Office Admin
Young Smiles Dentistry For Kids
05.2012 - 08.2015
Associates In Applied Occupational Science -
Fortis College
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