Sophia Hernandez
La CLinica LLC
Woodstock,GA
1
Language
3
years of professional experience
Adaptable professional with a background in front office, retail, and hospitality support. Strengths include excellent communication, fluent in spanish, customer relations, and time management, with a focus on smooth guest service, accurate cash handling, and dependable daily operations.
Work History
Front Office Assistant
2 Years 10 Months- Managed patient check-in, check-out, and appointment scheduling with accuracy.
- Answered multi-line phone calls and routed messages to appropriate clinical staff.
- Verified patient demographics, insurance details, and required paperwork for intake.
- Maintained organized front desk files, records, and confidential information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Made accurate cash deposits successfully under tight deadlines ensuring proper handling and processing of company funds.
- Supported billing and accounting processes, contributing to financial health of the office.
Sales Floor Associate
4 Months- Greeted customers and delivered personalized product recommendations to support sales goals.
- Maintained organized sales floor through folding, replenishment, and merchandise presentation standards.
Server/Bartender
3 Months- Served guests efficiently, taking accurate food and beverage orders in fast-paced dining environment.
- Recommended menu items and drink pairings to enhance guest satisfaction and sales.
- Built relationships with vendors to manage orders and negotiate costs.
- Processed payments accurately, balanced cash drawer, and handled tabs using point-of-sale system.
- Maintained clean, organized bar and dining areas to support smooth guest turnover and sanitation compliance.
Education
High School Diploma
Skills
Organizational skills
Time management
Telephone inquiries
Fluent Spanish
Multi-line management
Spanish proficiency
Languages
Spanish
Native or Bilingual
Timeline
Sales Floor Associate
Coach
10.2025 - 02.2026Read More
Server/Bartender
Tijuana Joes
05.2024 - 08.2024Read More
Front Office Assistant
La CLinica LLC
01.2024 - CurrentRead More
Excel High School
High School Diploma
Read More