Daniela Jazmin Fuentes Hernandez
Del Rio,TX
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at IHOP. Skilled in cash handling and guest engagement, I effectively resolved customer complaints, fostering positive relationships and repeat business. Recognized for multitasking abilities, I trained new staff while maintaining high standards of cleanliness and service quality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
IHOP
Del Rio, TX
04.2024 - Current
- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Assisted in training new staff on menu items and restaurant procedures.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Handled cash transactions accurately, processing payments swiftly and securely.
- Resolved customer complaints effectively, promoting positive relationships and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Education
High School Diploma - Gender Studies
DelRio High School
Del Rio, TX05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Guest relations management
Certification
Microsoft Office Specialists Excel (Office 2016)
Microsoft Office Specialists PowerPoint (Office 2016)
Microsoft Office Specialists Word Expert (Office 2016)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
IHOP
04.2024 - Current
High School Diploma - Gender Studies
DelRio High School