Daniel Alexander Oros
Saint Augustine,FL
Summary
Results-driven Service Coordinator with solid background in coordinating and managing service operations. Possessing proven track record in effective scheduling, dispatching personnel and managing inventory for optimal performance and customer satisfaction. Highly organized, team-oriented professional with exceptional communication skills.
Overview
7
7
years of professional experience
Work History
Service Coordinator
Storm Force Pressure Washing
03.2023 - Current
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
Realtor Assistant
Elizabeth Marley, ReMax Partners
03.2019 - 12.2022
- Assisted realtors in closing deals swiftly by efficiently preparing all necessary documentation.
- Increased client satisfaction by promptly addressing inquiries and providing exceptional customer service.
- Streamlined communication between clients and realtors, ensuring timely responses to inquiries and facilitating smooth transactions.
- Expedited deal closings with meticulous preparation of contract addenda, amendments, disclosures, and other transaction-related paperwork.
- Maintained a professional demeanor during all client interactions, fostering positive relationships and promoting the company''s reputation for excellence.
- Maximized agent productivity by managing appointment scheduling, email correspondence, phone calls, and other operational tasks as needed.
Spa Coordinator
Tiffany Spa And Wellness
06.2017 - 02.2019
- Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
- Trained new hires on company policies, procedures, and best practices, contributing to a well-prepared team of professionals.
- Collaborated with spa therapists to ensure seamless delivery of treatments, resulting in positive client feedback.
- Resolved client concerns in a timely manner, fostering trust and loyalty among clientele.
Education
Real Estate And Finance
Lorain County Community College
Elyria, OHHigh School Diploma -
Revere High School
Richfield, OH06.2012
Skills
- Telephone communication
- Accurate Recordkeeping
- Client Advocacy
- Notetaking and documentation
Timeline
Service Coordinator
Storm Force Pressure Washing
03.2023 - Current
Realtor Assistant
Elizabeth Marley, ReMax Partners
03.2019 - 12.2022
Spa Coordinator
Tiffany Spa And Wellness
06.2017 - 02.2019
Real Estate And Finance
Lorain County Community College
High School Diploma -
Revere High School
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