Daniele Drew
Carolina East Internal Medicine
New Bern,NC
11
years of professional experience
Detail-oriented administrative professional with experience in healthcare office operations, data entry, appointment scheduling, customer service, and records management. Skilled in maintaining accurate information, handling confidential data, managing high volumes of inquiries, and supporting efficient daily operations. Seeking a remote Data Entry, Healthcare Scheduling, Administrative, or Customer Support position.
Work History
Office Specialist
5 Years 8 Months- Manage daily administrative and office tasks in a fast-paced healthcare environment.
- Schedule and coordinate appointments while assisting with incoming calls and patient inquiries.
- Enter, update, and maintain accurate information within computer and database systems.
- Organize documents and handle sensitive information with confidentiality and attention to detail.
- Support efficient office operations through clerical support, communication, and computer applications.
Assistant Customer Service Manager
2 Years 9 Months- Supervised daily operations and customer service staff in a fast-paced environment.
- Created and coordinated employee schedules to ensure appropriate staffing.
- Trained and mentored employees on customer service, company policies, and procedures.
- Resolved customer concerns, delegated tasks, and maintained positive communication with staff and customers.
Sales Assistant
2 Years 5 Months- Manage daily administrative and office tasks in a fast-paced healthcare environment.
- Schedule and coordinate appointments while assisting with incoming calls and patient inquiries.
- Enter, update, and maintain accurate information within computer and database systems.
- Organize documents and handle sensitive information with confidentiality and attention to detail.
- Support efficient office operations through clerical support, communication, and computer applications.
Education
High School Diploma
Skills
Data Entry • Appointment Scheduling • Administrative Support • Healthcare Office Operations • Database Management • Records & Document Management • Phone & Email Communication • Customer Service •Microsoft Office & Computer Applications • Confidentiality • Typing & Attention to Detail • Problem Solving • Time Management
Additional Experience
Crew Member, McDonald’s | 2015
Cashier, Walmart | 2013–2015
Cashier/Cook Shift Leader, Gina’s Pizza | 2005–2013
Additional experience includes data accuracy, cash handling, employee training, and working efficiently in fast-paced environments.
Timeline
Office Specialist
Carolina East Internal Medicine
01.2021 - CurrentRead More
Assistant Customer Service Manager
Food Lion
04.2018 - 01.2021Read More
Sales Assistant
Food Lion
11.2015 - 04.2018Read More
New Bern High School
High School Diploma
Read More