Daniel Ernesto Tejeda
Grinnell,IA
Summary
Driven professional with a proven track record in customer service and policy knowledge, demonstrated during my tenure at Washington National. Skilled in negotiation and bilingual communication, I excel in client acquisition and retention. My diverse background, including a role at American Airlines, showcases my ability to ensure operational excellence and safety, underlining my commitment to professionalism and ethics.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insurance Agent
Washington National
05.2023 - 07.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Sales through clientele acquistion.
Wastewater Treatment Plant Operator
City of Grinnell
06.2022 - 01.2023
- Activated pumps, valves and processing equipment to move water through treatment processes and added chemicals.
- Managed chemical inventory levels, liaising with suppliers to maintain adequate stock for uninterrupted plant operations.
- Calibrated pH, DO and chlorine meters to support proper working order for daily inspections.
- Maintained regulatory compliance with state and federal environmental guidelines through diligent monitoring and reporting of plant operations.
Sash Welder
JeldWen
01.2022 - 06.2022
- Set up, operate, or tend welding machines.
- Operate saws, punches, drills or drill press machines.
- Set & glaze glass units in frames/sashes.
- Assemble various parts to complete quality finished windows & or patio doors.
- Applying labels, cleaning finished product & checking for proper operation.
- May be required to operate hand tools such as chisel, snips, drill, mallet or tape measure.
- Read work orders and production schedules to determine product or job instructions and specifications.
- Transfer components, plastic products, and assemblies, using moving equipment.
- Perform repetitive type assembly functions using hand or power tools, and applicable machinery and equipment.
- Ability to lift to 50 lbs. on a regular basis.
Fleet Service Clerk
American Airlines
05.2015 - 11.2021
- Guided planes for all arrivals and departures with strong focus on safety.
- Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
- Documented all required information regarding cargo weight and destination.
Education
High School Diploma -
South Dade Senior High School
Homestead, FL05.2010
Skills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Quotes and sales
- Policy Knowledge
- Negotiation
- Health insurance
Certification
- Licensed Insurance Producer - As of May 2023
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Insurance Agent
Washington National
05.2023 - 07.2024
Wastewater Treatment Plant Operator
City of Grinnell
06.2022 - 01.2023
Sash Welder
JeldWen
01.2022 - 06.2022
Fleet Service Clerk
American Airlines
05.2015 - 11.2021
High School Diploma -
South Dade Senior High School
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