Daniella Bassani
Delray Beach,FL
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
6
6
years of professional experience
Work History
Office Manager
Carolina Labinas Interior Design
Boca Raton, FL
03.2025 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
General Manager
Casimir French Bistro
Boca Raton, FL
04.2023 - 03.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Food and Beverage Manager
Opal Grand Oceanfront Resort & Spa
Delray Beach, FL
06.2021 - 01.2023
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
HR Generalist
Aloft Delray Beach
Delray Beach, FL
07.2019 - 05.2021
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
Beverage Manager
Aloft Delray Beach
Delray Beach, FL
07.2019 - 05.2021
- Designed beverage menus.
- Managed all day-to-day operations within budgeted guidelines.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
Education
Business Management
Kaplan University
Las Vegas, NVJournalism
Universidade Federal De Santa Catarina
BrazilSkills
- Operations Oversight
- Cost Control
- Service Delivery Management
- Food and Beverage Operations
- Employee relations
- Onboarding
- Human Resources information software (HRIS)
- Teamwork and collaboration
- Scheduling
- Payroll processing
Languages
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
Office Manager
Carolina Labinas Interior Design
03.2025 - Current
General Manager
Casimir French Bistro
04.2023 - 03.2025
Food and Beverage Manager
Opal Grand Oceanfront Resort & Spa
06.2021 - 01.2023
HR Generalist
Aloft Delray Beach
07.2019 - 05.2021
Beverage Manager
Aloft Delray Beach
07.2019 - 05.2021
Business Management
Kaplan University
Journalism
Universidade Federal De Santa Catarina