Detail-oriented professional known for strong time management and customer service skills. Successfully managed patient interactions and optimized clinic processes. Ready to leverage experience in a challenging role focused on patient-centered care.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Imagine Children's Dentistry and Orthodontics
San Antonio, TX
03.2024 - Current
Managed patient check-ins and check-outs efficiently to enhance overall clinic flow.
Coordinated appointment scheduling and confirmation processes, improving patient attendance rates.
Implemented office protocols for handling patient inquiries, ensuring high levels of customer satisfaction.
Worked well in a team setting, providing support and guidance.
Developed comprehensive treatment plans in collaboration with healthcare professionals to ensure patient-centered care.
Team Lead
Navistar, Inc.
San Antonio, TX
07.2022 - 10.2023
Led cross-functional teams to streamline project workflows and enhance operational efficiency.
Developed training programs for new team members, fostering skill development and knowledge retention.
Implemented process improvements resulting in reduced turnaround times and increased output quality.
Coordinated with stakeholders to align project objectives and ensure timely delivery of milestones.
Team Member
Mission Solar Energy
San Antonio, TX
06.2020 - 06.2022
Operated and maintained solar panel installation equipment ensuring safe and efficient workflows.
Collaborated with team to execute solar energy solutions, enhancing project completion timelines.
Trained new team members on safety protocols and operational procedures for solar installations.
Assisted in troubleshooting equipment issues, improving overall system performance and reliability.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.