Daniella Diaz
Port Saint Lucie
Summary
Proven server at The Chicken Place, adept in high-volume dining and exceptional customer service, showcasing strong work ethic and hospitality service expertise. Enhanced guest satisfaction through efficient POS system management and personalized service, fostering warm customer relationships. Maintained cleanliness standards, ensuring an enjoyable dining experience for all guests.
Overview
11
11
years of professional experience
Work History
Server
The Chicken Place
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Outback Steakhouse
08.2015 - 02.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Receptionist
Hair Cuttery
02.2014 - 10.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Education
General Studies
Indian River State College
Ft. Pierce, FLSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Memory retention
- Professional Appearance
- Menu Memorization
- Cleanliness standards
- High-volume dining
Timeline
Server
The Chicken Place
04.2024 - Current
Server
Outback Steakhouse
08.2015 - 02.2023
Receptionist
Hair Cuttery
02.2014 - 10.2014
General Studies
Indian River State College
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