Daniella Galindo
Wellington ,FL
Summary
A dedicated and compassionate bilingual individual. Always willing to provide outstanding customer service with a superb amount of professionalism. Demonstrating leadership while fulfilling the needs of my employer and clientele of the business. Exceeding in my field and striving for success with innovative ideas. All while offering the best representation of my employer and contributing to the success of such.
Overview
9
9
years of professional experience
Work History
Business Development Representative
New Country Motor Cars
West Palm Beach, FL
05.2023 - Current
- Responded quickly to inquiries from potential customers via phone or email.
- Conducted outreach activities, such as cold calling, and emailing.
- Utilized MS Office and Excel to analyze data and complete manufacture list.
- Set and confirmed customer appointments.
- Provided reminder calls to clients prior to scheduled visits.
- Ensured accuracy of client information by diligently reviewing documents and data entry details.
- Trained newly hired employees on routine tasks and customer service.
- Provided exceptional customer service, resolving patient complaints promptly and professionally.
Certified Sales Representative/ Office Asst
Keys Motors
West Palm Beach, FL
05.2021 - 10.2022
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Maintained accurate records of customer interactions and transactions.
- Gathered information from clients to create solutions that achieved business needs and desires.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Assisted with administrative tasks such as updating patient records, processing payments, and managing inventory of supplies when necessary.
Teacher/Office Assistant
Whiz Kids Daycare
West Palm Beach, FL
12.2016 - 09.2018
- Contributed to children's success by accurately coordinating records, supplies and paperwork
- Communicated with parents regarding their children's progress to maintain satisfaction
- Created and updated records to document employee and participant information
- Inspected facility and activities to monitor safety, sanitation and procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Team Member
KFC
West Palm Beach, FL
08.2015 - 12.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Monitored and verified all merchandise was properly priced and labeled.
- Greeted customers upon entering the store with friendly demeanor.
Education
High School Diploma - N/A
Goliath Academy
05.2017
Skills
- Staff Training and Motivation
- Processing Payment
- Negotiation Tactics
- Food Safety and Sanitation
- Relationship Building
- Critical Thinking
- Persuasive Techniques
- Goal-Driven
- Data Entry
- Scheduling
Timeline
Business Development Representative
New Country Motor Cars
05.2023 - Current
Certified Sales Representative/ Office Asst
Keys Motors
05.2021 - 10.2022
Teacher/Office Assistant
Whiz Kids Daycare
12.2016 - 09.2018
Team Member
KFC
08.2015 - 12.2016
High School Diploma - N/A
Goliath Academy