Daniella Rivera
Northglenn
Summary
Results-driven Scheduling Supervisor with expertise in workflow optimization, project scheduling, and staff coordination. Proven track record in enhancing operational efficiency and delivering exceptional customer service.
Overview
9
9
years of professional experience
Work History
Scheduling Supervisor
DrillTech
Denver, CO
04.2025 - 03.2026
- Coordinated scheduling for multiple projects to optimize resource allocation and minimize downtime.
- Assisted in managing daily operations, ensuring timely communication among teams and stakeholders.
- Supported project managers by compiling data on scheduling conflicts and proposing solutions.
- Developed best practices for scheduling processes to enhance efficiency and effectiveness.
- Collaborated with cross-functional teams to align schedules with project deliverables and deadlines.
- Implemented proactive measures to address potential scheduling challenges related to vacations, sick days, or unexpected absences.
- Successfully managed staff schedules during high-volume periods, ensuring optimal coverage without sacrificing quality of service.
- Provided ongoing support and guidance to employees regarding schedule-related inquiries or concerns.
- Maintained accurate records of employee attendance, leave requests, and other time-sensitive data for payroll processing purposes.
- Enhanced communication between departments with regular updates on schedule changes and adjustments.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Scheduling Coordinator
A to Z Field Services
Denver, CO
02.2017 - 04.2025
- Coordinated scheduling for multiple field service teams to optimize resource allocation and project timelines.
- Managed client communications to ensure timely updates and resolution of scheduling conflicts.
- Developed and maintained comprehensive schedules using advanced scheduling software tools.
- Oversaw workflow processes to enhance operational efficiency and streamline service delivery.
- Collaborated with cross-functional teams to align schedules with project requirements and deadlines.
Education
High School Diploma -
Adams City High School
Commerce City, CO05-1984
Skills
- Workflow optimization
- Staff coordination
- Customer service and support
- Customer relations
- Customer relationship management
- Project scheduling
- Staff management
- Scheduling
- Schedule management
- Scheduling proficiency
- Daily timekeeping
- Time management
Timeline
Scheduling Supervisor
DrillTech
04.2025 - 03.2026
Scheduling Coordinator
A to Z Field Services
02.2017 - 04.2025
High School Diploma -
Adams City High School