Danielle Aguilar
Kent,WA
Summary
Detail-oriented administrative assistant with experience managing calendars across multiple time zones, supporting HR onboarding and records, and keeping daily office operations organized. Handles invoices in QuickBooks, meeting setup in Teams and Zoom, and client follow-through with clear communication and timely responses.
Overview
7
7
years of professional experience
Work History
Server
Applebees
Renton, WA
04.2023 - Current
- Greeted guests and shared menus in casual dining setting.
- Recorded food and beverage orders using Applebee's table service procedures.
- Delivered meals and drinks while meeting service standards.
- Handled payments and cash transactions.
- Supported hosts, bartenders, and kitchen staff during busy meal periods.
- Completed opening and closing duties, including dining area setup and supply restocking.
- Provided attentive service to high volumes of daily customers.
- Processed money transactions accurately while following company cash-handling procedures.
- Used POS terminals to enter orders, split bills, and total checks.
- Answered guest questions and complaints promptly in professional manner.
- Inspected food before serving orders to customers.
Administrative Assistant
HarrisBioMedical
09.2023 - 11.2025
- Managed phone calls, emails, and all mail correspondence to ensure timely communication.
- Managed consultant schedules across multiple time zones and maintained current calendars.
- Monitored office supply inventory and placed supply orders as needed.
- Prepared invoices for payment in QuickBooks.
- Maintained and organized continuing education records and documentation for clients to support compliance and accessibility.
- Entered new hires, transfers, terminations, job classification changes, and merit increases into main human resources files.
- Set up Zoom and Microsoft Teams links for office meetings and training sessions.
- Assisted with special projects, coordinating tasks and resources to meet established timelines and objectives.
- Built strong customer relationships through timely responses and follow-through on unusual requests.
- Supported development and rollout of WISHA, OSHA, and HIPAA compliance programs based on client needs.
Human Resources Assistant
Steeler Inc
01.2023 - 09.2023
- Assisted in the recruitment process by scheduling interviews, screening resumes, and coordinating candidate communications.
- Posted job descriptions on job boards to attract candidates for vacant positions.
- Coordinated new employee orientation schedules to facilitate smooth onboarding for new hires.
- Supported onboarding and offboarding processes by preparing documentation and facilitating orientation sessions.
- Created and managed training schedules, including setting up Zoom/Teams meetings and tracking attendance.
- Managed calendars and coordinated schedules for HR consultants and trainers to streamline operations.
- Provided administrative support for employee relations matters, including investigations and documentation.
- Sorted and filed paperwork to maintain organized office systems and support HR functions.
- Managed incoming phone calls by answering and redirecting them to appropriate personnel.
Healthcare Administrator
Discovery Health MD
03.2022 - 01.2023
- Schedule patient appointments, assist with on-site registration, and support the processing of patient billing.
- Communicated with patients and explained the differences between the various COVID-19 tests offered by our organization
- Executed data entry of assessment information into the system for testers, ensuring accurate and timely record-keeping.
- Represented the office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
Patient Access Representative
Kasier Peramente
08.2021 - 03.2022
- Handled incoming calls, scheduled appointments, and organized medical records for efficient patient access.
- Verified patient insurance eligibility and entered patient information into the Epic system.
- Confirmed upcoming appointments for patients in scheduling software. and fill in cancellations and no-shows.
- Directed inquiries to appropriate personnel, ensuring timely resolution of patient concerns.
- Addressed client complaints with timely corrective actions and referrals.
Billing and Scheduling Coordinator
Light Dental Stuidios
06.2019 - 08.2021
- Verified insurance details and communicated with insurance providers to ensure accurate billing and timely claims processing.
- Processed patient payments and managed billing inquiries while assisting with payment plans to streamline financial operations.
- Scheduled and handled patient cancellations, rescheduling, and appointment reminders to enhance appointment availability.
- Collaborate with dental staff to ensure smooth patient flow and prompt treatment scheduling.
- Manage patient records through Dentrix, ensuring accurate and up to date information.
- Answer patient inquiries regarding dental procedures, appointments, and insurance coverage.
- Maintain a clean and organized front office, ensuring a welcoming environment for patients.
Skills
- Appointment scheduling
- Calendar management
- Microsoft Teams
- HRIS data entry
- Insurance verification
- Office administration
- Full-cycle accounting
- Travel arrangements
- Attention to detail
- Written communication
Timeline
Administrative Assistant
HarrisBioMedical
09.2023 - 11.2025
Server
Applebees
04.2023 - Current
Human Resources Assistant
Steeler Inc
01.2023 - 09.2023
Healthcare Administrator
Discovery Health MD
03.2022 - 01.2023
Patient Access Representative
Kasier Peramente
08.2021 - 03.2022
Billing and Scheduling Coordinator
Light Dental Stuidios
06.2019 - 08.2021