Danielle Alvarado
Berwyn,IL
Summary
Dynamic and reliable professional with a strong background in customer service at Walgreens and Dollar Tree. Proven ability to enhance workflow and maintain accuracy in high-pressure environments. Skilled in multi-tasking and problem-solving, with a commitment to patient confidentiality and team collaboration. Adept at fostering customer relationships to drive repeat business.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dollar Tree
11.2023 - 03.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Pharmacy Technician
Walgreens
04.2023 - 02.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Education
High School Diploma -
Morton West High School
2400 Home Ave05-2024
Skills
- Customer service
- Time management
- Problem-solving skills
- Teamwork and collaboration
- Reliable and punctual
- Multi-tasking strength
- Problem-solving
- Verbal/written communication
- Client service
- Store opening and closing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Dollar Tree
11.2023 - 03.2025
Pharmacy Technician
Walgreens
04.2023 - 02.2024
High School Diploma -
Morton West High School
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