Danielle Angotta
Bedford,TX
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level receptionist position to help launch career while achieving company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse
Bedford, TX
03.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Restaurant Hostess
Perrys Steakhouse & Grille
Grapevine, TX
09.2022 - 02.2023
- Answered telephone to provide dining information and take reservations.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Assisted with setting up banquet rooms for special events.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Greeted customers, answered questions and recommended specials to increase profits.
- Built positive relationships with other front-of-house and kitchen staff.
Extended Day Teacher
Heb Isd
Bedford, TX
09.2020 - 05.2021
- Developed lesson plans and activities to engage children in learning.
- Developed and enforced positive strategies to encourage good behavior.
- Engaged with children on individual basis to build positive, trusting relationships.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Implemented hands-on, play-based strategies for experiential learning.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Maintained supplies inventory for the classroom including art materials and books.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Education
Some College (No Degree) - Psychology
Tarrant County College District
Fort Worth, TXSkills
- Supply Restocking
- Guest Engagement
- Time Management
- Fast-Paced Balance
Certification
- Food Handlers License
- TABC Certified
Languages
English
Professional
More Information
- An experienced restaurant employee seeking a more career lifestyle position.
Timeline
Server
Texas Roadhouse
03.2023 - Current
Restaurant Hostess
Perrys Steakhouse & Grille
09.2022 - 02.2023
Extended Day Teacher
Heb Isd
09.2020 - 05.2021
Some College (No Degree) - Psychology
Tarrant County College District