Danielle Arrants
Summary
Sales and Customer Service Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
25
25
years of professional experience
Work History
Sales Consultant
Williams Chevrolet
08.2024 - 11.2025
- Engaged customers in the showroom and on the lot.
- Maintained relationship with customers through follow up.
- Conducted vehicle demonstration and test drives, explaining features and benefits.
- Prepared sales paperwork
- Educated customers on ceramic coating and additional accessories.
Customer Service Manager
Barclays
08.2000 - 10.2009
- Led customer service team, enhancing operational efficiency and improving response times.
- Developed training programs for staff, increasing knowledge retention and service quality.
- Implemented customer feedback system, driving improvements in service delivery and satisfaction rates.
- Managed escalated customer issues, ensuring swift resolutions and maintaining customer loyalty.
Education
Business Management
Wesley College
Dover, DESkills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
Timeline
Sales Consultant
Williams Chevrolet
08.2024 - 11.2025
Customer Service Manager
Barclays
08.2000 - 10.2009
Business Management
Wesley College