Danielle Blackwell

• Dispatch and coordinate paratransit vehicles to ensure safe, timely, and efficient transportation for eligible passengers
• Communicate with drivers via radio, phone, to relay assignments, updates, and service adjustments
• Monitor vehicle locations and service status in real time, responding to delays, cancellations, and route changes
• Manage service disruptions while maintaining on‑time performance goals.
• Serve as a primary point of contact for passengers, addressing service questions, concerns, and complaints professionally
• Respond to vehicle issues, breakdowns, and emergencies by coordinating appropriate support and notifications
• Maintain accurate trip records, logs, and incident documentationBalance high call volumes while prioritizing service needs and operational efficiency

• Orchestrated reliable transportation services to ensure seamless commutes for individuals with disabilities.
• Ensured safe and courteous transportation from origin to destination while assisting customers with boarding and disembarking from the bus.
• Managed operation of wheelchair lift to facilitate customer boarding and disembarking processes.
• Executed safe and courteous operation of company vehicles.
• Oversaw vehicle maintenance, including oil and fuel checks, while ensuring cleanliness and organization.

• Directed reliable transportation services to guarantee seamless commutes for individuals with disabilities.
• Facilitated safe and courteous transportation from origin to destination while assisting customers with boarding and disembarking from the bus.
• Oversaw wheelchair lift operations to enhance customer boarding and disembarking efficiency.
• Oversaw safe and courteous operation of company vehicles.
• Managed vehicle maintenance operations, including oil and fuel checks, while upholding cleanliness and organization standards.

Facilitated transportation services for airline crew members, ensuring timely airport pickups and hotel drop-offs.

Executed passenger transfers between terminals on the tarmac with precision.

• Provide transportation services for individuals traveling from Los Angeles Union Station and Los Angeles International Airport (LAX).

• Ensure the safe transportation of customers from the metro link to the bus stops.