Danielle Bodell
JENISON,MI
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
17
17
years of professional experience
Work History
Store Manager
Dollar Tree
Grand Rapids, Michigan
03.2023 - 04.2026
- Recruit and hire store associates to serve customers.
- Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate.
- Oversee and delegate all store activities to ensure smooth daily operations.
- Ensured full compliance with applicable laws and regulations, while enforcing company policies and procedures.
- Perform opening and closing procedures as needed-Implement operational and merchandising direction that is communicated from corporate headquarters.
- Helped store reach its maximum profit contribution.
- Protect company assets.
- Maintained a high level of customer service across the store-Ensured a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
- Minimum 3 years prior retail management experience.
- Experience with hardlines or variety merchandise; BIG BOX experience.
- Strong productivity management in freight processing.
- Steady communication, interpersonal, and written skills.
- Ability to work in a high-energy, team environment-lift up between 30 to 50 lbs; from floor to above shoulder height and met demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
- Monitored inventory levels and placed orders to restock shelves.
Assistant manager
Dollar Tree
Jenison, Michigan
06.2022 - 03.2023
- Trained under store manager to further career.
- Stocked and unloaded truck deliveries.
- Assisted customers with questions and recommendations.
- Managed sales transactions while working assigned cash register.
- Maintained security of cash and protect company assets.
- Kept the store well-stocked, and recover merchandise.
- Received merchandise and helped with unloading trucks, stock replenishment in accordance with productivity standards.
- Ensured a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
- Maintained the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
- Assist with store functions and day-to-day store activities
- Help customers in a positive, approachable manner and address any questions or concerns they may have.
- Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
- Perform opening and closing procedures as needed.
- Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
- Maintain promotional effectiveness of store-front fixtures and displays
- Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
- Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
- Protect and secure all company assets, including store cash.
- Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
- Helped the Store Manager supervise, train, and develop Store Associates.
Shift Leader
Knap & Vogt
Grand Rapids, Michigan
12.2018 - 10.2021
- Supervised daily operations and ensured compliance with safety standards.
- Coordinated team schedules to optimize workflow and coverage.
- Trained new employees on company policies and procedures.
- Collaborated with management to develop training materials for staff development.
- Implemented process improvements to enhance efficiency in production areas.
- Monitored inventory levels and facilitated timely restocking processes.
- Assisted in training new employees on shift operations.
- Supervised and led employees to maintain productivity and customer service levels.
- Maintained equipment and checked quality on parts and assembled parts in quick, fast, moving pace.
- Introduced incoming teammates to company and explain what company provides.
- Trained new teammates on how to operate and understand each paperwork on each machine and daily requirements to complete each order.
- Lifted over 50 lb a day.
- Able to communicate for Hi-Lo to come prep next job or stock station with materials needed.
- Able to work more than one machinery in multiple areas.
- Quick learner
Line Cook
Panera bread
Grand Rapids, Michigan
12.2018 - 12.2018
- Prepared food items according to standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen workspace throughout each shift.
- Collaborated with team members to ensure timely food service during peak hours.
- Assisted in inventory management by tracking ingredient usage and restocking supplies.
- Operated kitchen equipment, including ovens, grills, and fryers safely and efficiently.
- Followed food safety regulations to ensure quality and freshness of all dishes.
- Trained new staff on kitchen procedures, safety protocols, and equipment operation.
- Adapted to changing menu items and seasonal offerings with flexibility and creativity.
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Followed proper food handling methods and maintained correct temperature of food products.
- Communicated effectively with other staff members regarding orders and menu changes.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Set up and performed initial prep work for soups, sauces, and salads.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Inspected equipment for cleanliness prior to use every shift.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Responded quickly to any customer complaints or concerns about their dining experience.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Adhered to sanitation policies at all times when handling food products.
Culinary Service Aide
Railside Assisted Living Center
Byron Center, Michigan
05.2012 - 05.2018
- Prepared and served nutritious meals to residents at the assisted living center.
- Maintained cleanliness and organization of kitchen and dining areas for safety.
- Assisted in menu planning to meet dietary needs of residents effectively.
- Delivered exceptional customer service while interacting with residents during meal times.
- Collaborated with dietary staff to ensure meal compliance with health regulations.
- Monitored food inventory and reported shortages to kitchen management promptly.
- Trained new aides on food handling procedures and safety protocols effectively.
- Supported special events by preparing themed meals and assisting with decorations.
- Ensured that all utensils were properly sanitized before being used in any food preparation activities.
- Maintained cleanliness of kitchen, including cooking utensils, dishes, and workstations.
- Assisted cooks in food preparation tasks such as washing and peeling vegetables, cutting meat and other foods.
- Monitored temperatures of ovens, grills, fryers, steamers, and other cooking equipment.
- Communicated effectively with chefs and other staff members during meal preparation periods.
- Cleaned kitchen equipment following health and safety guidelines.
- Sanitized all surfaces before and after use according to health department regulations.
- Prepared ingredients for meals according to recipes and directions.
- Restocked kitchen supplies throughout the day as needed for each shift.
- Stocked shelves with supplies such as condiments and spices.
- Replenished supplies during meal service as needed.
- Transported prepared food items from kitchen to dining room areas using appropriate tools.
- Checked expiration dates on all food products prior to using them in meal preparation activities.
- Adhered to safety protocols while operating a commercial dishwasher machine.
- Organized storage areas to ensure efficient use of space.
- Followed proper sanitation procedures when handling food items or disposing of waste materials.
- Inspected kitchen area regularly for potential hazards or violations of safety regulations.
- Performed basic maintenance on kitchen equipment as necessary.
- Served meals in accordance with dietary guidelines and regulations.
- Partnered with chef to cook food and comply with food preservation guidelines.
Assistant manager
Little Caesars
Wyoming, MI
05.2010 - 05.2012
- Supervised daily operations and ensured compliance with company policies.
- Trained and mentored new team members on store procedures.
- Managed inventory levels and coordinated stock replenishment processes.
- Organized employee schedules to optimize labor resources effectively.
- Conducted regular safety audits to promote a secure shopping environment.
- Collaborated with management to improve operational efficiencies in-store workflows.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
Office Assistant
Hall Bros Enterprises
Wyoming, MI
12.2008 - 05.2010
- Managed daily office operations and maintained organized filing systems.
- Coordinated scheduling and appointments for team members and clients.
- Assisted in preparing documents and reports for internal meetings.
- Supported procurement by maintaining office supply inventory and placing orders.
- Facilitated communication between departments to streamline workflow processes.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Maintained office equipment by arranging for repairs and servicing as needed.
- Trained new staff on office procedures and administrative tasks effectively.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Provided customer service, addressing inquiries and resolving issues promptly.
Education
Wyoming Park High School
Wyoming, MISkills
- Employee training
- Visual merchandising
- Customer relationship management
- Inventory management
- Operational compliance
- Conflict resolution
- Staff development
- Team building
- Inventory control
- Bank deposit procedures
- Store displays
- Delegating work
- Payroll management
- Employee supervision and motivation
Timeline
Store Manager
Dollar Tree
03.2023 - 04.2026
Assistant manager
Dollar Tree
06.2022 - 03.2023
Shift Leader
Knap & Vogt
12.2018 - 10.2021
Line Cook
Panera bread
12.2018 - 12.2018
Culinary Service Aide
Railside Assisted Living Center
05.2012 - 05.2018
Assistant manager
Little Caesars
05.2010 - 05.2012
Office Assistant
Hall Bros Enterprises
12.2008 - 05.2010
Wyoming Park High School