Danielle Carter
Menifee,CA
Summary
Dynamic Front End Supervisor at Ross with proven expertise in customer service and cash register operation. Successfully trained new team members, enhancing operational efficiency and customer satisfaction. Recognized for effective problem-solving and workflow management, ensuring smooth transactions and a welcoming environment for customers. Committed to maintaining high standards in all aspects of front-end operations.
Overview
1
1
year of professional experience
Work History
Front End Supervisor
Ross
09.2024 - Current
- Assisted in training new team members on operational procedures and safety protocols.
- Supported daily front-end operations by ensuring adequate staffing and efficient customer service.
- Maintained cleanliness and organization of work areas to enhance workflow efficiency.
- Collaborated with management to resolve customer inquiries and improve satisfaction levels.
- Monitored cash drawers in 7 checkout stations to verify adequate cash supply.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
Education
High School Diploma -
Nueva Vista
Rubidoux Skills
- Customer service
- Problem-solving skills
- Cash register operation
- Workflow management
- Opening and closing procedures
- Cash counting
Timeline
Front End Supervisor
Ross
09.2024 - Current
High School Diploma -
Nueva Vista