Business operations professional with an MBA in project management and finance, complemented by a B.S. in business administration. Demonstrated success in leading teams of up to 50 associates, managing high volume operations, and optimizing seasonal staffing. Expertise in analytical and budgeting skills has resulted in significant expense reductions and improved operational efficiency.
Work History
Substitute Teacher
LEANDER INDEPENDENT SCHOOL DISTRICT (LISD)
Leander, TX
01.2024 - Current
Implement lesson plans and adapt quickly to varying classroom needs, learning styles, and daily priorities.
Managed classroom operations for Pre-K through 5th grade, ensuring instructional continuity and a structured learning environment.
Built positive relationships with students and educators, fostering a supportive and professional learning atmosphere.
Demonstrated flexibility and problem-solving skills in managing changing environments and competing priorities.
Communicated effectively with faculty and staff while following district policies, procedures, and professional expectations.
Foster Parent & Family Operations
FAMILY & FOSTER CARE OPERATIONS
01.2006 - 01.2024
Coordinated schedules, appointments, educational activities, transportation, and daily priorities for multiple children, ensuring seamless transitions and engagement in their development.
Maintained detailed records and compliance documentation for 24 foster children, collaborating with schools, healthcare providers, social workers, and government agencies to meet individual needs.
Advocated for children and families across educational, healthcare, and government systems, fostering strong relationships and ensuring access to necessary resources.
Provided mentoring, conflict resolution, guidance, and life-skills development while managing multiple competing priorities.
Managed household budgets, purchasing, inventory, and resource allocation; reduced grocery expenses by approximately 30% through expense tracking and resource management.
Used Microsoft Excel to track expenses and inventory, calculate totals and averages, apply formulas, and sort and filter information.
Coordinated multiple stakeholders and time-sensitive responsibilities while maintaining accurate documentation and meeting required deadlines.
Provided foster care and family support while completing undergraduate and graduate education, demonstrating strong time management, organization, and long-term commitment.
Administrative Coordinator
BOHAN GROUP
Irvine, CA
01.2014 - 01.2016
Coordinated schedules, communications, records, and documentation to support efficient day-to-day business operations.
Provided human resources and administrative support for employee and candidate processes, enhancing overall recruitment efficiency.
Assisted with job placement activities and communicated with candidates, employees, and other stakeholders throughout placement processes.
Coordinated flight and hotel arrangements, ensuring adherence to budget while monitoring travel-related expenses for cost-effectiveness.
Managed accounts receivable activities and maintained accurate financial records and payment information.
Supported budgeting and expense management, aligning cost considerations with operational needs to maintain financial integrity.
Used Microsoft Excel to track financial information, calculate totals and averages, apply formulas, and organize data through sorting and filtering.
Store Manager
FOREVER 21
01.2004 - 01.2006
Drove sales performance by establishing and monitoring daily, weekly, and quarterly sales and operational goals.
Supported sales growth through team development, customer service, merchandising execution, and effective operational management.
Monitored team performance against business objectives, coaching associates to align efforts with sales expectations.
Led teams of up to 50 associates, overseeing hiring, interviewing, onboarding, training, scheduling, coaching, and performance management.
Recruited and trained 20+ employees, addressing staffing needs during high-volume holiday periods to enhance customer service.
Balanced staffing, customer experience, inventory, and operational priorities while upholding company standards in high-volume retail environment.
Managed inventory operations, including receiving, processing, organization, and merchandise flow.
Co-Store Manager
HOT TOPIC
01.2000 - 01.2004
Managed daily store operations, including shipping and receiving, inventory control, merchandising, staffing, and customer service.
Supported sales growth through employee coaching, customer engagement, merchandising execution, and effective operational planning.
Set and tracked daily, weekly, and quarterly sales and operational goals, collaborating with team to meet performance targets.
Supervised teams of up to 30 employees while supporting store operations and staffing requirements in a high-volume retail environment.
Facilitated hiring, interviewing, selection, onboarding, training, and employee development to build a skilled workforce.
Supported staffing and operational requirements for a workforce of 200+ during peak holiday periods.
Realigned staffing and operational priorities to meet changing business demands during peak holiday seasons.
Managed inventory movement and merchandise processing while maintaining organization and timely product availability.
Education
Master of Business Administration (MBA) - Project Management & Finance
KELLER GRADUATE SCHOOL OF MANAGEMENT
01-2012
Bachelor of Science - Business Administration, Human Resources & Administrative Management
DEVRY UNIVERSITY
01-2010
Child Development Studies -
VICTOR VALLEY COMMUNITY COLLEGE
01-2001
Skills
Classroom management
Lesson planning
Data analysis and reporting
Data analysis and reporting
Microsoft Excel and Word
Adaptability
Adaptability
Timeline
Substitute Teacher
LEANDER INDEPENDENT SCHOOL DISTRICT (LISD)
01.2024 - Current
Administrative Coordinator
BOHAN GROUP
01.2014 - 01.2016
Foster Parent & Family Operations
FAMILY & FOSTER CARE OPERATIONS
01.2006 - 01.2024
Store Manager
FOREVER 21
01.2004 - 01.2006
Co-Store Manager
HOT TOPIC
01.2000 - 01.2004
Master of Business Administration (MBA) - Project Management & Finance
KELLER GRADUATE SCHOOL OF MANAGEMENT
Bachelor of Science - Business Administration, Human Resources & Administrative Management