Danielle Daniltchenko

Oversaw daily operations for bar/club, sandwich shop/deli, and jewelry refinery.

Managed inventory orders and vendor relationships to ensure operational efficiency.

Hired and trained employees while evaluating performance across all businesses.

Conducted inspections and purchases of gems and metals for jewelry refinery.

Maintained customer relations, facilitating sales of jewelry and related products.

Kept detailed records for each business, tracking performance growth and revenue.

Handled scheduling and payroll for all employees across multiple locations.

• Resolved consumer inquiries and complaints via phone and email for a leading beverage company.
• Meticulously documented illness-related complaints and submitted to legal department.
• Processed refunds for consumers when necessary and issued coupons.
• Listened to other CSR calls for quality control purposes
• Assisted customers with inquiries and resolved issues promptly.
• Managed high volumes of calls while maintaining quality service standards.