Danielle Davison
Hayden
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
Work History
Server
Huddle House Restaurant
Warrior
07.2018 - Current
- Provided friendly and efficient service to guests in a fast-paced environment.
- Took customer orders and accurately entered them into the POS system.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled cash transactions and processed payments accurately at the register.
- Trained new servers on menu items, service standards, and restaurant procedures.
- Resolved customer complaints promptly to enhance dining experience satisfaction.
- Managed multiple tables while ensuring attentive service to all patrons.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Rock Creek Academy
Hueytown, ALSkills
- POS operation
- Cash handling
- Menu knowledge
- Order accuracy
- Customer service
- Team collaboration
- Time management
- Conflict resolution
- Sales techniques
- Employee training
- Detail orientation
- Effective communication
- Problem solving
- Stress management
- Quality control
- Supply restocking
- Team member support
- Upselling techniques
Timeline
Server
Huddle House Restaurant
07.2018 - Current
Rock Creek Academy