Danielle Despain
Jimmy Johns
Salt Lake City,UT
10
years of professional experience
Dynamic District Manager with a proven track record in operations management, enhancing customer service, and training development. Expertise in budget management and decision-making to drive profitability across multiple locations.
Work History
District Manager
3 Years 1 Month- Oversaw daily operations to ensure exceptional customer service and efficient store performance.
- Developed and implemented training programs for new staff on operational procedures and company standards.
- Analyzed sales data to identify trends and optimize inventory management across multiple locations.
- Led initiatives to enhance team productivity through effective communication and workflow improvements.
General Manager
1 Year 5 Months- Led team in daily operations, ensuring high-quality food service and customer satisfaction.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Developed training programs for staff, enhancing operational knowledge and service delivery.
- Implemented marketing strategies that increased local brand awareness and customer engagement.
- Oversaw financial management, optimizing budget allocation to maximize profitability.
- Fostered a positive work environment through effective communication and team-building initiatives.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Assistant Manager of Operations
4 Years 1 Month- Streamlined operational processes to enhance efficiency in daily restaurant management.
- Coordinated staff training programs to improve service quality and team performance.
- Implemented inventory control measures reducing waste and optimizing stock levels.
- Analyzed sales data to identify trends, informing menu adjustments and promotional strategies.
Team Member
1 Year 9 Months- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated sandwich-making equipment efficiently, maintaining cleanliness and safety standards.
- Collaborated with team members to optimize order preparation processes, reducing wait times for customers.
- Assisted in training new staff on operational procedures and best practices for food handling.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelor of Science - Business Administration And Management
High School Diploma
Skills
Leadership skills
Recruiting and hiring
Strategic planning
Customer service
Attention to detail
Goal setting and performance metrics
Training and coaching
Operations management
Sales management
Customer relations
Staff development
Multi-unit management
Decision-making
Interpersonal communication
Employee scheduling
Conflict management
Budget management
Policies and procedures
Timeline
District Manager
Jimmy Johns
07.2023 - CurrentRead More
General Manager
Jimmy Johns
02.2022 - 07.2023Read More
Assistant Manager of Operations
Jimmy John's
01.2018 - 02.2022Read More
Team Member
Jimmy John's
04.2016 - 01.2018Read More
Western Governors University
Bachelor of Science from Business Administration And Management
Read More
Granger High School
High School Diploma
Read More