Danielle Duffy
Lombard,IL
Summary
Detail oriented office administrator with several years of experience applying multitasking skills to support daily office operations while resolving issues. Adept in personal time management while greeting visitors, managing inbound phone calls and tackling staff requests. Friendly and respectful with a positive attitude that creates a warm, inviting office atmosphere.
Overview
5
5
years of professional experience
Work History
Office Administrator
MMC Group
Carol Stream, Illinois
11.2024 - Current
- Coordinated and managed daily administrative operations of the office.
- Coordinated scheduling and appointments for executives and staff, ensuring optimal time management and resource allocation.
- Facilitated communication between departments to enhance workflow efficiency.
- Managed office supplies and inventory for efficient daily operations.
- Ordered and stocked office supplies to ensure adequate inventory levels for daily operations., placing new orders for replenishment of inventory.
- Prepared and maintained office documents, reports, and correspondence.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Maintained the appearance and organization of the office, front desk, café, and common areas.
- Processed financial documents, contracts, expense reports, and invoices, maintaining accuracy and compliance with company standards.
- Filtered emails based on importance and escalated issues to leadership.
- Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
- Greeted employees, visitors, vendors, and delivery couriers’ warmly upon arrival at the office premises.
- Coordinated with other supervisors, combining group to enhance workplace flow to achieve goals.
- Assisted in onboarding activities, interview scheduling, and other department/employee needs.
- Assisted in data entry tasks to maintain accurate and up-to-date records in the database.
- Computed balances, totals or commissions to support accounting team.
- Assist in compiling cash balancing documents for Finance department.
Receiving Clerk
Gremark Technologies
Romeoville, Illinois
05.2024 - 08.2024
- Monitored stock levels, facilitating timely reordering based on established thresholds to maintain inventory flow.
- Processed LTL/BOL for various accounts, accurately entering data into company systems to support record-keeping.
- Created labels for packages received and returned to ensure proper handling during shipping.
- Ensured clean and safe work area, adhering to OSHA standards to promote safety compliance.
Order Picker
Double Good
Elmhurst
01.2023 - 02.2024
- Ensure accurate and timely picking of customer orders to meet delivery deadlines
- Organized products into pallets for efficient storage and shipping
- Prepared and dispatched packages for delivery to customers
- Verified products and quantities before packing and shipping orders.
- Executed accurate and timely picking of customer orders, consistently meeting delivery deadlines
- Maintained clean and organized warehouse by properly storing and disposing of packaging materials and ensuring order in work areas
FC Associate
XPDEL
Elk Grove Village
08.2022 - 01.2023
- Fulfilled orders through picking, packing, shipping, and receiving processes.
- Managed the return process for customer satisfaction
- Conducted regular inventory checks
- Process returns
- Performed routine cleaning tasks
- Identified and reported inventory discrepancies to ensure accurate stock levels.
Administrative Assistant
Top Shot Trucking
Chicago
05.2021 - 06.2022
- Part-time Logistics Coordinator
- Facilitated daily office operations to ensure efficiency and organization.
- Organized office supplies inventory to streamline administrative operations.
- Coordinated drivers' schedules, payroll, and daily fuel requirements to maintain operational flow.
- Supported end-of-week and year-end balancing for W2/1099 employees to ensure accurate payroll processing.
- Invoiced account receivables for dedicated contracts
- Prepared correspondence and documents using Microsoft Office Suite for internal communication.
- Communicated with clients to resolve inquiries and provide information.
Education
Some College (No Degree) -
College of DuPage
Glen Ellyn, ILSkills
- Administrative support
- Front Office
- Detail Oriented
- Reception management
- Reception duties
- Customer Service
- Customer support
- Phone Etiquette
- Financial Administration
- Logistics Coordination
- Microsoft Teams
- Microsoft Office Suite
- Excel
- Word
- Outlook
- Problem resolution
- Finance
- Data Entry
- Organizational management
- Team collaboration
- Effective communication
- Adaptability
- Inventory management
- File maintenance
- Scheduling
- Report preparation
- Mail handling
Timeline
Office Administrator
MMC Group
11.2024 - Current
Receiving Clerk
Gremark Technologies
05.2024 - 08.2024
Order Picker
Double Good
01.2023 - 02.2024
FC Associate
XPDEL
08.2022 - 01.2023
Administrative Assistant
Top Shot Trucking
05.2021 - 06.2022
Some College (No Degree) -
College of DuPage