Danielle Erickson
Cordova,IL
Summary
Proven leader and efficient organizer, I enhanced team productivity and patient satisfaction at IHMVCU and Birdsell Chiropractic & Acupuncture Clinic. Skilled in Microsoft Excel and staff management, I excel in creating seamless workflows and fostering a culture of excellence, demonstrating a commitment to achieving organizational goals with a positive attitude.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Chiropractic Office Assistant
Birdsell Chiropractic & Acupuncture Clinic
07.2019 - 07.2022
- Managed financial transactions accurately, reconciling day-to-day receipts from payments.
- Ensured prompt communication between patients and chiropractors through accurate message taking and relaying information as required.
- Streamlined office workflow by organizing and maintaining an efficient filing system for patient records.
- Improved patient satisfaction by providing efficient scheduling and appointment coordination.
Accounting Assistant
IHMVCU
11.2015 - 05.2017
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
MSR Supervisor
IHMVCU
02.2010 - 11.2015
- Oversaw daily operations of the branch, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
Education
Diploma - Integrative Healing Arts
06.2024
- 3.98 GPA
- Advanced Professional Hypnotherapy
Skills
HIPAA Compliance
Office Administration
Patient Scheduling
Positive Attitude
Multitasking and Organization
Customer Service
Microsoft Excel
Journal Entries
Certification
NATH Certified Transpersonal Hypnotherapist
Certified Expert Level Sound Healer
Certified Katana Angelic Spiritual Coach
Timeline
Chiropractic Office Assistant - Birdsell Chiropractic & Acupuncture Clinic
07.2019 - 07.2022
Accounting Assistant - IHMVCU
11.2015 - 05.2017
MSR Supervisor - IHMVCU
02.2010 - 11.2015
Southwest Institute of Healing Arts - Diploma, Integrative Healing Arts
NATH Certified Transpersonal Hypnotherapist
Certified Expert Level Sound Healer
Certified Katana Angelic Spiritual Coach
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