Danielle Freeman
Memphis,TN
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
15
15
years of professional experience
Work History
Sales Associate
Rainbow Clothing Store
Memphis, TN
08.2025 - 03.2026
- Assisted customers with product selection and provided personalized recommendations.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals effectively.
- Handled customer inquiries and resolved issues in a timely manner.
- Monitored inventory levels and restocked shelves regularly.
- Participated in promotional events to enhance customer engagement actively.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
Picker, QA
Geodis Logistics
Memphis, TN
06.2023 - 12.2024
- Operated warehouse equipment to efficiently pick and prepare orders.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to ensure timely order fulfillment.
- Inspected products for quality before packing and shipping.
- Organized and labeled storage areas for easy access to items.
- Followed safety protocols to maintain a secure working environment.
- Communicated effectively with supervisors regarding workflow and issues encountered.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Utilized RF scanners to scan products accurately and efficiently.
- Executed picking tasks according to order specifications while meeting daily productivity requirements.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Confirmed items picked for orders by keying codes into system.
Assistant Manager
Family Dollar
Memphis, TN
11.2021 - 05.2023
- Coordinated daily operations for staff scheduling and assignments.
- Assisted in training new team members on service standards.
- Monitored inventory levels and placed orders for supplies.
- Ensured compliance with health and safety regulations during shifts.
- Supported management in developing promotional strategies for menu items.
- Facilitated communication between front-line staff and management teams.
- Resolved customer complaints promptly to enhance service quality.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
Security Officer
Global security
Memphis, TN
04.2019 - 06.2020
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and prevent unauthorized activities or incidents.
- Responded promptly to alarms and emergencies, assessing situations for immediate action.
- Collaborated with local law enforcement during investigations and incident responses.
- Enforced company policies and procedures to maintain a secure environment.
- Assisted in training new security staff on protocols and emergency procedures.
- Prepared detailed reports on incidents, observations, and daily activities for management review.
- Utilized surveillance systems to monitor activities and ensure compliance with safety standards.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
Shift Leader
McDonald's Restaurant
Memphis, TN
11.2018 - 02.2019
- Supervised daily operations to ensure efficient restaurant workflow.
- Trained new team members on service standards and procedures.
- Managed staff schedules to optimize coverage during peak hours.
- Enforced health and safety regulations within the food preparation area.
Assistant Manager
Sonic
Memphis, TN
03.2018 - 10.2018
- Coordinated daily operations for staff scheduling and assignments.
- Assisted in training new team members on service standards.
- Monitored inventory levels and placed orders for supplies.
- Ensured compliance with health and safety regulations during shifts.
- Resolved customer complaints promptly to enhance service quality.
Shift Leader
McDonald's Restaurant
Memphis, Tennessee
06.2011 - 09.2015
- Managing the shift with at least 10 employees.
- Ensure great customer service
- Ensure store is clean and safe.
- Manage money
- Supervised daily operations to ensure efficient restaurant workflow.
- Trained new team members on service standards and procedures.
- Enforced health and safety regulations within the food preparation area.
- Assisted in inventory management and stock replenishment processes.
- Resolved customer complaints promptly to maintain service quality.
Education
Horn Lake High School
Horn Lake, MSSkills
- Customer service
- Time management
- Team collaboration
- Inventory management
- Conflict resolution
- Order fulfillment
- Sales strategies
- Data entry
- Effective communication
- Professional demeanor
- Merchandise display
- Problem-solving
- Shipment processing
- Adapt to diverse groups
- Calm demeanor
- Order processing
- Reading comprehension skills
- Excellent people skills
- Upselling and cross selling
- Product promotions
- Service oriented
Timeline
Sales Associate
Rainbow Clothing Store
08.2025 - 03.2026
Picker, QA
Geodis Logistics
06.2023 - 12.2024
Assistant Manager
Family Dollar
11.2021 - 05.2023
Security Officer
Global security
04.2019 - 06.2020
Shift Leader
McDonald's Restaurant
11.2018 - 02.2019
Assistant Manager
Sonic
03.2018 - 10.2018
Shift Leader
McDonald's Restaurant
06.2011 - 09.2015
Horn Lake High School