DANIELLE FUGLER
Geismar,LA
Summary
Dedicated automotive professional with over 10 years of experience in fast-paced office environments. Strong focus on customer satisfaction and contributing to overall company success. Proven ability to foster teamwork and drive high performance and productivity levels. Proven interpersonal and motivational ability ensure a strong team approach and the attainment of maximum performance levels and productivity.
Overview
4
4
years of professional experience
Work History
Automotive Service Advisor
Matt Bowers Infiniti
Metairie, LA
05.2024 - Current
- Welcomed customers and assessed needs to provide tailored automotive service guidance.
- Resolved customer complaints efficiently while maintaining a courteous demeanor.
- Followed up with existing customers to ensure satisfaction with past vehicle services.
- Assisted in scheduling appointments for timely service work on vehicles.
Automotive Sales Consultant
Peake BMW
Kenner, LA
01.2021 - 06.2025
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Promptly responded to customer inquiries via phone, email or in person.
- Prepared invoices for services rendered and collected payments from customers.
Automotive Service Advisor
All Star Kia
Baton Rouge
01.2023 - 03.2025
- Handled customer inquiries on vehicle maintenance, warranties, and recalls.
- Facilitated communication with technicians regarding job status and special customer requests.
- Assisted in preparing rental agreements, ensuring accuracy and proper documentation.
Education
Associate of Science - MEDICAL BILLING & CODING
Keiser University
Fort Lauderdale, FL02-2022
Skills
- Time management
- Problem solving
- Communication and interpersonal skills
- Attention to detail
- Technical expertise
- Customer service excellence
- CDK Software
- Dealer Track and X-time
Timeline
Automotive Service Advisor
Matt Bowers Infiniti
05.2024 - Current
Automotive Service Advisor
All Star Kia
01.2023 - 03.2025
Automotive Sales Consultant
Peake BMW
01.2021 - 06.2025
Associate of Science - MEDICAL BILLING & CODING
Keiser University
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