Danielle Gagliardi
Port Jefferson Station
Summary
Administrative professional with solid background in managing office tasks and supporting executive teams. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
Senior Office Assistant
Shoreham Wading River Central School District
12.2022 - Current
- Arranges home instruction to a diverse group of homebound students
- Oversees the management of marking period grades accurately and in a timely manner
- Facilitates the processing of time sheets for staff and faculty
- Reports daily staff and faculty attendance to the district office
- Schedules coverage for absent support staff employees
- Reviews and processes student online registration forms
- Manages sensitive information (PII) with discretion while following strict confidentiality protocols as required within the district's and state's guidelines.
Administrative Assistant
ADESA Long Island
08.2016 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Managed accounts payable and receivable for office
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Customer Service Representative
Copart Auto Auctions
03.2008 - 12.2009
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Delivered prompt service to prioritize customer needs.
Assistant Controller
ADESA Long Island
03.2003 - 11.2007
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Supervised accurate, efficient and compliant completion of monthly financial reporting packages.
- Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
- Managed outstanding balance amounts by evaluating reports and determining collection statuses.
Education
Associate of Applied Science - Accounting
Suffolk County Community College
Selden, NY06.2000
High School Diploma -
Ward Melville Senior High School
East Setauket, NY06.1996
Skills
- Ease with Computers and Technology
- Answering Phones
- Office Reception
- Confidentiality and Data Protection
- Database Entry
- Strong organizational skills
- Expert Time Management
- Effective problem solving
Timeline
Senior Office Assistant
Shoreham Wading River Central School District
12.2022 - Current
Administrative Assistant
ADESA Long Island
08.2016 - 12.2022
Customer Service Representative
Copart Auto Auctions
03.2008 - 12.2009
Assistant Controller
ADESA Long Island
03.2003 - 11.2007
Associate of Applied Science - Accounting
Suffolk County Community College
High School Diploma -
Ward Melville Senior High School
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