Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Danielle Garcia

Houston,TX

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

2
2
years of professional experience

Work History

Host

Alice Blue
09.2023 - 02.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Tutor

Danielle Houston
08.2022 - 06.2023
  • Supported the student with helpful study habits and exam strategies.
  • Motivated student towards learning and studying to build self-confidence and reduce fear of failure.
  • Collaborated with the student to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Met with parents to discuss student progress and address concerns.
  • Provided homework assistance using specific curriculum and materials.

Education

Jersey Village High School
Houston, TX
06.2026

Skills

  • Telephone reception
  • Patience and Empathy
  • Server Support
  • Reservations Management
  • Customer Service
  • In-person tutoring
  • Collaboration and Teamwork

Languages

Spanish
Native or Bilingual

Timeline

Host

Alice Blue
09.2023 - 02.2024

Tutor

Danielle Houston
08.2022 - 06.2023

Jersey Village High School

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Danielle Garcia