Danielle Gillardon
Palmyra,NJ
Overview
15
15
years of professional experience
Work History
Medical Receptionist
Dr. Anthony Cordisco
Burlington, NJ
07.2012 - Current
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Medical Assistant
The Endo Center
09.2008 - 04.2011
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
Education
No Degree - Surgical Technology
Omega Institute
Pennsauken06.2011
Skills
- HIPAA Compliance
- Payment Collection
- Medical Terminology
- Appointment Scheduling
- Paperwork Coordination
- Patient Scheduling
- Workflow Optimization
- Reminder Calls
- Front Desk Operations
- Telephone Etiquette
- Inventory Oversight
Timeline
Medical Receptionist
Dr. Anthony Cordisco
07.2012 - Current
Medical Assistant
The Endo Center
09.2008 - 04.2011
No Degree - Surgical Technology
Omega Institute