Motivated customer service representative with over three years retail and restaurant experience in a fast-paced environment.
Assisted patients in person and via telephone.
Managed wide variety of customer service and administrative tasks to resolve patent issues quickly and efficiently.
Diagnostic testing for new and existing patients.
Greeting and checking in patients.
Verifying insurances and Patient authorizations.
Earned management trust by serving as key holder, responsibly opening and closing store.
Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
Computed accurate sales prices for purchase transactions.
Cross-trained and provided back-up for other customer service representatives when needed.
Assisted customers with store and product complaints.
Maintained cleanliness and presentation of stock room and production floor.
Politely assisted customers in person and via telephone.
Customer Interface
Multi-tasking
Database Maintenance